Starock Group - Remote Property Manager Assistant

October 10, 2026

About Us:

Starock Group is a leading national diversified real estate group with operations across multiple U.S. markets, with a focus on hands-on service, responsive management, and creating a better living experience for our residents. We value integrity, strong communication, accountability, and a team that takes ownership and gets things done.

About the Role:

As a Property Manager Assistant, you’ll support the day-to-day operations of our properties and help ensure a smooth experience for both our residents and team. This is a remote, full-time position requiring availability during Pacific Time, Monday–Friday, 9:00 AM–5:00 PM.

Key Responsibilities:

Tenant Communication & Support

Respond to and follow up on tenant inquiries by phone, email, and text

Coordinate repairs, maintenance, and vendor appointments

Prepare and issue notices, including entry, late rent, and lease violation notices

Follow up on maintenance requests and tenant concerns

Leasing Support

Schedule property showings, move-ins, and move-outs

Assist with application processing and document collection

Prepare lease agreements, addenda, and other leasing documents

Administrative Support

Maintain accurate records of communications, inspections, and property activity

Upload documents and update property management software such as AppFolio

Manage calendars for notices, inspections, renewals, and other deadlines

Assist with compliance, lease renewals, and tenant retention

Marketing & Listing Support

Review and update listings for vacant properties as needed

What We’re Looking For

Self-starter with strong ownership and accountability

Excellent verbal communication skills with clear, easily understood English

Strong professional and friendly written communication skills

Highly organized, proactive, and dependable with minimal supervision

Tech-savvy and comfortable learning and using online tools

Proficient in Google Workspace, including Gmail, Docs, Sheets, and Drive

AppFolio experience

Monday.com experience is a plus

Property Management experience

Must be available full-time during Pacific Time business hours

Must have reliable backup systems for power and internet outages, such as a backup ISP and backup power supply

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...