Telecaller Jobs in Riya Enterprises - Work from Home

Job Requirements Job Title: Telecaller Jobs in Riya Enterprises - Work from Home

Company Name: Riya Enterprises

Location: Work From Home

Salary: ₹24,500 - ₹28,500 per month

Qualification: All Education Levels

Experience: Freshers in Customer Support / TeleCaller

Job Description Are you looking to start a career in customer support from the comfort of your home? Riya Enterprises is hiring enthusiastic freshers for the role of Telecaller. At Riya Enterprises, a leading name in the Loan/Credit Card industry, you'll have the opportunity to engage with potential clients, manage inquiries, and help them understand our financial products.

As a Telecaller at Riya Enterprises, you will play a crucial role in connecting with potential customers and ensuring they receive the best possible service. This position offers a great starting point for those interested in a career in customer support and telecalling.

Responsibilities

  • Make outbound calls to potential clients, offering detailed information about Riya Enterprises' loan and credit card products.
  • Handle inbound customer inquiries, providing accurate information about Riya Enterprises' services and products.
  • Follow up on leads diligently to convert them into customers, contributing to the growth of Riya Enterprises.
  • Maintain and update customer records to ensure accurate and timely information.
  • Resolve customer issues and queries professionally, adhering to Riya Enterprises' standards and guidelines.
  • Meet or exceed daily and monthly call targets, lead generation, and conversion goals.
  • Provide feedback and insights on customer interactions to help improve service quality.
  • Participate in training sessions to enhance skills and product knowledge at Riya Enterprises.
  • Ensure compliance with all company policies and industry regulations.
  • Collaborate with the team to develop strategies for better customer engagement.
Requirements
  • Freshers are welcome to apply for the Telecaller role at Riya Enterprises, with no prior experience required.
  • Excellent communication skills in English and/or Hindi to effectively interact with customers.
  • Basic computer skills and familiarity with MS Office applications.
  • Ability to work independently and manage time efficiently from a home office setting.
  • Strong interpersonal skills and a positive attitude toward customer interactions.
  • Attention to detail and ability to handle customer information with confidentiality.
  • Proactive problem-solving skills and eagerness to learn.
  • Reliability and dedication to meeting targets and deadlines.
Benefits
  • Competitive salary of ₹24,500 - ₹28,500 per month at Riya Enterprises.
  • Work from home flexibility, allowing you to balance work and personal life.
  • Comprehensive training and ongoing support to ensure your success in the role.
  • Career growth opportunities within Riya Enterprises, fostering long-term professional development.
Apply now and become a part of Riya Enterprises. This is your chance to start a rewarding career in customer support and Telecalling!
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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