Job Description:

• Provide routine administrative support to the CSI department and team members
• Complete assigned administrative tasks according to established procedures, instructions, and timelines
• Prepare, organize, and distribute routine documents, correspondence, forms, and other materials
• Enter, update, and maintain information in department systems, databases, spreadsheets, and records
• Organize and maintain department files, records, documents, and information
• Assist with scheduling meetings, appointments, and department activities
• Prepare meeting materials, organize documents, reserve meeting space, and handle routine administrative needs
• Perform routine data entry, tracking, and preparation of reports or spreadsheets
• Process routine administrative requests and correspondence, communications, and follow-up
• Support department purchasing and financial activities, including invoices, expense reports, and purchasing requests
• Assist with travel arrangements, expense reporting, supplies, materials, and department resources
• Respond to routine administrative questions and refer out-of-scope questions appropriately
• Create and maintain team HWEAT/OLBI survey accounts in NetForum
• Create staff polls using established tools and processes
• Create and organize new cohort folders in SharePoint
• Provide basic backup technical assistance and escalate issues as appropriate
• Organize and maintain files on the R drive
• Prepare cohort schedules and coordinate Zoom meeting logistics
• Initiate and update cohort end-of-program report templates
• Enter, organize, and maintain cohort end-of-program data in SmartSheet
• Coordinate with faculty and vendors to place cohort food orders
• Uphold the organization’s talent philosophy and values
• Perform other duties as assigned

Requirements:

• Minimum 3 years of administrative, clerical, customer service, or related experience
• Equivalent combination of education and experience may be considered
• Experience performing administrative, clerical, data entry, or other office support tasks preferred
• Previous experience interacting with internal and/or external customers or stakeholders
• Demonstrated experience managing multiple priorities
• Basic to strong verbal and written communication skills
• Basic to strong computer skills and proficiency with commonly used business applications
• Proficiency in Google Suite, Microsoft Office Suite, and Zoom
• Accurate, detail-oriented, and organized
• Ability to follow established procedures, instructions, and processes
• Ability to prioritize and complete assigned tasks within established timelines
• Ability to maintain accurate records and information
• Ability to communicate effectively and professionally with department team members
• Ability to learn department-specific processes, systems, and responsibilities
• Ability to ask questions and seek guidance when needed
• Ability to maintain confidentiality and handle sensitive information appropriately
• Ability to satisfactorily complete a background check clearance
• Must provide proof of eligibility to work in the U.S. and be authorized to work for any employer in the U.S.; employment visa sponsorship is unavailable
• Ability to meet physical requirements including frequent sitting, standing, walking, reaching, repetitive hand motions, prolonged desk work, and operation of standard office equipment and keyboards
• Sufficient visual acuity and auditory ability to perform job duties

Benefits:

• Generous paid time off
• Low-cost health plans for medical and mental health services
• Dental insurance
• Vision insurance
• Company-paid life insurance
• Company-paid short-term disability insurance
• Retirement savings program with employer matching and additional company contribution
• Alternative and flexible work arrangements supporting work/life balance