40 Hr. Remote Evening Contract- Customer Service Representative Health Insurance Billing Resolution

September 30, 2026

reputed company READ ALL INFORMATION BEFORE APPLYING :: THIS IS NOT A PART-TIME POSITION and you must have your own working computer and phone. Requirements: Day to day responsibilities consist of reviewing EOBs (explanation of benefits), resolving patient medical billing inquiries, collecting payments, and assisting with patient inquiries regarding their medically billed charges. This is a heavy call volume and will require a remote, quiet working environment and friendly attitude. Experience in medical EOBs and health insurance is a must. Work hours will be during the evening if you live in the contiguous United States during Hawaii Standard Time. Requirements: Work full time, 40 hours weekly. This is not a part-time position. Must have a Windows-based personal computer (NO Chromebooks) capable of running multiple systems and software programs, high speed internet (speed test is required), and use of personal phone. No equipment is provided for this contract position. Must have a minimum of 1 year experience Attention to detail and accuracy is vital to being successful in this position Excellent, professional verbal, written, and social communication is a must Previous experience working with an electronic medical system required Attendance and participation in online team meetings are required as well as company Q&A forums Employees must meet daily quality and productivity quotas. These will be checked weekly as well as your contribution and overall impact on the project. Maintaining accurate time tracking and reporting Must know how to read an EOB and follow up on denials & appeals Must be available Monday through Friday during Hawaii standard time. Excellent computer skills Friendliness is a must! Ability to navigate personal and remote desktop simultaneous Attention to detail and accuracy is vital to being successful in this position Multiple positions with several clients starting pay of $18.50 per hour Must be able to complete mandatory on-boarding training. Training will be completed online via training videos and live meetings. High Speed Internet Required, Internet Speed Check required after reputed company interview. A full 40 work week must be completed. Position starts IMMEDIATELY. This is a contract position paid on a 1099. Work term is based on client contract term. Job Type: Contract Pay: $18.50 per hour (per client contract) Job Types: Full-time, Contract Job Types: Full-time, Contract Pay: From $18.50 per hour Expected hours: 40 per week Schedule: Monday to Friday Work Location: Remote Apply Job!

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...