Administrative Assistant, Consumer Products

Netflix is pursuing consumer products because we believe it will drive meaningful show awareness and buzz with more tangible, curated ways to interact with our most popular content, and, in effect, drive long-term revenue. We want licensed merchandise to help promote our titles and build them into franchises so they become part of the zeitgeist for long periods of time.

The Opportunity

We are seeking an Administrative Assistant to support the Senior Director, International & Global Hardlines, and the wider Consumer Products & Experiences (CPX) team, spanning our EMEA, UCAN, APAC and LATAM markets. This role is based in our London office and will work closely with regional leads and cross-functional partners across multiple time zones.

The successful candidate will be able to work independently, anticipate needs, adapt to changing priorities, and manage multiple and diverse responsibilities with strong attention to detail. A high level of organisation and effective communication skills are important. We are looking for someone who can not only be effective in their day-to-day work but can identify opportunities to make the overall team more organised and efficient. Someone who is curious, demonstrates initiative, and exercises good judgment will be most successful both in the role and at Netflix. Read our culture memo to understand more about how we work.

Responsibilities Include

  • Diary management, scheduling meetings and calls internally and externally, including booking and confirming large cross-functional meetings across multiple time zones (EMEA, UCAN, APAC, LATAM).
  • Attending meetings, taking notes, and managing agendas.
  • Assisting in preparing presentation slide decks and other materials, including for onboarding new team members.
  • Managing communication and information flow across multiple teams, functions and regions (including global marketing, PR, brand, consumer products, and content).
  • Coordinating with regional Consumer Products teams and assistants across EMEA, UCAN, APAC and LATAM to keep the wider Hardlines organization aligned.
  • Managing various internal events, including offsites and training.
  • Coordinating travel arrangements as required, both domestically and internationally.
  • General admin, such as processing travel and expense reports and maintaining Google group distribution lists.
  • Collaborating with other assistants across multiple departments and regions.

Candidate Profile

To support inclusive hiring and reduce unnecessary barriers, we distinguish between requirements that are essential for success in this role and those that are beneficial but not mandatory.

Must-have:

  • 10+ years of experience as an administrative assistant, including supporting at VP level or above, or equivalent experience demonstrating similar scope and responsibility.
  • Motivated to develop a career in the administrative/business support field.
  • Able to prioritize, manage complex calendars, and coordinate across multiple time zones and stakeholders.
  • Able to work effectively both independently and as part of a team, in a dynamic, team-oriented setting.
  • Able to respond promptly and effectively to incoming requests and changing priorities.
  • Ability to be discreet and maintain confidential information.
  • Effective written and verbal communication skills, and the ability to manage multiple tasks and stakeholders at the same time.
  • Proficiency in G-Suite (or similar productivity tools).
  • A commitment to embrace and advocate for inclusion is essential.

Nice-to-have:

  • Previous working experience in tech, film and/or TV.
  • Experience coordinating events, offsites, or trainings.
  • A second European language, or additional language skills relevant to our international markets.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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