Administrative Technician - Intellectual & Dev. Disability(1189)

October 6, 2026

About the position

Texas Panhandle Centers is seeking an Administrative Technician (1189) to deliver trauma-informed care and supervision to adults (18+) across Amarillo and the surrounding service area of the Texas Panhandle. This role is ideal for human services graduates looking to gain direct clinical experience in a supportive, multi-disciplinary team environment.

Responsibilities

Maintain ethical and professional communications at all times using respectful trauma-informed care language.
Manage and supervise staff who provide direct care of individuals attending the Individualized Skills and Socialization (ISS)/Day Habilitation program.
Provide supervision and care to clients with Intellectual and Developmental Disabilities (IDD).
Hire, train, and supervise assigned direct care staff.
Attend meetings and collaborate with the team and clients to create strategies, and plans for each client to reach their goals in the program.
Complete necessary documentation within requested timelines.
Meet established productivity standards.
Adhere to TPC Business Code of Conduct and report concerns when ethical and/or business standards defined in the code are compromised.

Requirements

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Valid Texas Driver’s License with an insurable driving record.
At least 18 years of age.
Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA).

Nice-to-haves

Bilingual (English/Spanish) is a strong plus.
American Sign Language proficiency is a strong plus.
1 to 3 years of direct staff supervision, team leadership, or program management experience.
Direct care background involving hands-on service delivery or care coordination for individuals with intellectual and developmental disabilities.
Experience coordinating and assisting in the arts and crafts, music, education, and recreation activities.
Ability to provide training, maintain records, and communicate effectively.
Ability to interact easily with people in a variety of situations and settings.
Ability to communicate orally and in writing and have basic computer skills.
Experience in designing programs and working with persons with Intellectual and developments disabilities.

Benefits

Student Loan Forgiveness: 501(c)(3) designation qualifies employees for Public Service Loan Forgiveness (PSLF).
Low-Cost Healthcare: Urgent Care visits for a low \$10 co-pay, Teladoc (100% free for household), plus comprehensive Medical, Dental, & Vision.
Retirement Match: Automatic 1% enrollment into a 457 Plan, plus up to 6% Employer Match in 403(b)/457 Plan.
Generous PTO & Holidays: PTO accrual, standard holidays, PLUS 3 annual Floating Holidays (Mental Health, Celebrate Diversity, and Day to Remember).
Life & Disability Insurance: Employer-paid life insurance (1.5x annual salary) and optional supplemental coverage.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...