Commercial Card Implementation Product Specialist
Job Description:
- Train with the client’s team on commercial card products, the VSCE platform, implementation processes, workflow tools, and required procedures
- Partner with Commercial Card Sales and business clients during kickoff and ongoing meetings to define program setup requirements, documentation, and implementation needs
- Perform program setup, data entry, and validation in commercial card applications
- Document implementation progress and updates in designated workflow tools
- Validate documentation, authorizations, approvals, and implementation inputs
- Follow up with Sales when information is incomplete or inaccurate
- Coordinate file specifications, file testing, customer communications, and setup walkthroughs
- Track and drive implementations through completion
- Resolve or escalate implementation issues
- Support transition to Client Services after implementation
Requirements:
- High School Diploma or GED required
- 2+ years of commercial card implementation, onboarding, or expense-management platform experience
- 3+ years of client-facing experience in banking or financial services
- Hands-on experience with Visa Spend Clarity (VSCE)
- Knowledge of commercial card program setup and implementation processes
- Ability to work on Blend’s W2 without requiring employer sponsorship now or in the future
- Knowledge of the TSYS TS2 processing platform preferred
- Proficiency in Microsoft Office, specifically Excel preferred
- Excellent written and verbal communication skills
Benefits:
- Health insurance
- Vision insurance
- Dental insurance
- 401K plan
- Life insurance
- Employee Assistance Programs (EAPs)
- PTO
- Commuter benefits
- Spending accounts
- Disability coverage
- Supportive team environment
