Director Commercial Performance, RMCC Managed

This a Full Remote job, the offer is available from: United States, Texas (USA)

Exceptional Hospitality Starts with You

The location for this position is virtual/remote

The Revenue Management Consolidated Center (RMCC) offers owned, managed, and franchised hotels world-class revenue management and sales services. Responsible for helping hotels grow market share and outperform our competitors, the team of over 400 professionals supports over 2,400 hotels in the Americas. As a Director, RMCC Americas Managed, you will support the team that's helping a portfolio of Managed hotels consistently grow market share and outperform competitors. On the RMCC Americas Leadership team reporting to the Senior Director, RMCC Americas, you will work on projects including hotel performance deep dives, Managed budget achievement, and rolling out new initiatives.

What you'll do during a typical day:

  • Lead hotel facing revenue management strategy for a portfolio of Managed hotels in the Americas
  • Lead and develop team members deployed to support the portfolio
  • Drive market share through strategy collaboration

How you'll collaborate with others:

  • Collaborate with RMCC Leadership and your team of direct reports
  • Partner with property level commercial teams to drive performance
  • Managed regional leadership on key owner deliverables and meetings

Deliverables you'll take ownership of:

  • Property and portfolio market share and budget achievement
  • Team member engagement and development

What It Takes to Make the Stay

You have these minimum qualifications:

  • Ten (10) years of professional experience
  • Five (5) years of work experience in revenue management representing a portfolio of hotels (high profile assets over 1,000 keys)
  • Four (4) years of collaborating with partners through data representation, interpretation and storytelling
  • Travel up to 40%

It would be useful if you have:

  • BA/BS Bachelor's Degree
  • Three (3) years of Director level experience
  • Exposure to multiple commercial functions and/or a deep understanding of the commercial operating model
  • Experience in a leadership role within Sales, Marketing or Revenue Management within a global organization

How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

  • Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
  • Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
  • Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
  • Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
  • Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
  • Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
  • Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
  • Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
  • Financial security for your future – Our retirement plans make it easier to save for what's next

*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $120,000 – $175,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.

#LI-REMOTE

This offer from "Hilton" has been enriched by Jobgether.com and got a 0% flex score.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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