Director of Salesforce Application - 100% remote

Title: Director of Salesforce Application - 100% remote
Position: FTE
Location: 100% remote ( must be able to work EST time zone)
Base Salary: $175-200k + bonus

The Director of Salesforce Application will lead a team of software engineers in developing and implementing Salesforce-based solutions within Sales, Service, and Community Clouds. This role involves managing development activities across various agile teams, mentoring staff and consultants to meet job expectations, and ensuring the delivery of high-quality projects.

Essential Duties/Key Responsibilities:

Salesforce Strategy:

  • Lead the formulation and management of our organization's overarching Salesforce strategy to ensure it aligns with our primary business objectives.
  • Collaborate with key stakeholders to understand organizational goals and translate these into specific Salesforce initiatives.
  • Drive the ongoing development and refinement of our Salesforce environment, adapting to meet our evolving needs.
  • Analyze user feedback and system performance to identify improvement opportunities.
  • Keep abreast of the latest Salesforce features, updates, and industry trends to fully leverage the platform for our organization's benefit.
  • Work closely with senior management and external consultants to develop a strategic plan for the sustained development and maintenance of Salesforce.
  • Create comprehensive plans that prioritize projects in alignment with our broader mission and goals, ensuring effective implementation.
  • Proactively investigate and adopt new Salesforce technologies and integrations to maintain a competitive edge.

Qualifications:

  • A bachelor's degree in IT, Business, or a related field is preferable.
  • At least 5 years of team management experience and 10 years in IT software development.
  • Experience in Agile environments.
  • Knowledge of security concepts and proficiency in GitHub and CI/CD environments.
  • Familiarity with Agile tools such as Confluence and Jira is beneficial.
  • Preferred experience with Salesforce Commerce/Cloud Craze and Salesforce Development (Apex, Lightning, Flows, Validation Rules, Approval Rules, and SOQL).
  • Experience in integrating Salesforce with third-party applications.
  • Strong presentation, leadership, communication, organizational, and time management skills.
  • Ability to multitask effectively and work independently with attention to detail.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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