Director, People & Culture Communications

In this high-impact, high-visibility role, you’ll partner closely with Human Resources to develop and execute strategic internal communications that engage, inform, and inspire our team members.


Reporting to the Senior Director, Executive Communications, Content and Events, you’ll lead a talented team dedicated to supporting team member and change management communications campaigns.


Job Responsibilities


  • Lead the People & Culture Communications team, developing strategic thinkers and trusted communications counselors who excel in collaboration and execution.
  • Develop and execute comprehensive communications plans that strengthen Walgreens’ relationship with its team members and enhance our reputation as an employer of choice.
  • Seize opportunities for proactive and reactive team member engagement, leveraging an understanding of team member sentiment, current events, and the external environment.
  • Counsel senior leaders to support corporate and culture initiatives, advancing business priorities through effective communication.
  • Collaborate with cross-functional teams to ensure consistent communication and uncover opportunities for innovative storytelling.
  • Support integrated communications campaigns that have enterprise-wide impact, reinforcing the company’s strategy and business priorities.

About Walgreens And WBA


Walgreens ( is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170-year heritage of caring for communities. WBA’s purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation’s medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide.


The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law.


To review benefits, please visit jobs.walgreens.com/benefits.


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Basic Qualifications


  • Bachelor's degree and at least six (6) years of experience in corporate communications and/or public relations or a High School diploma/GED and at least nine (9) years of experience incorporate communications and/or public relations.
  • Experience developing and executing highly visible communication strategies.
  • Experience working cross-functionally and with senior leaders/leadership to achieve business priorities.
  • Experience leading and completing multiple projects on deadline.
  • Experience providing counsel, influence and challenge to the thinking of business leaders.
  • Experience working with change/issue management methodologies.
  • At least 2 years of experience contributing to financial decisions in the workplace.
  • At least 3 years of direct leadership, indirect leadership and/or cross- functional team leadership.

Preferred Qualifications


  • Experience building relationships with key business partners
  • Experience working in a turnaround, start-up business or intersection of legacy brand in a reinvention phase.

We will consider employment of qualified applicants with arrest and conviction records.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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