Global Sales Manager
Job Description:
- Own and expand complex, high-value enterprise customer relationships
- Lead sophisticated discovery and analysis of customer supply chains and business objectives
- Develop multi-solution proposals addressing operational, financial, and strategic customer needs
- Execute long-term account strategies focused on expansion, retention, and share of wallet growth
- Serve as the primary commercial lead for strategic and multi-site customers
- Lead complex pricing discussions, contract negotiations, and deal structuring
- Coordinate cross-functional teams to support solution development and implementation
- Partner closely with Customer Success and Operations to ensure delivery excellence
- Maintain accurate enterprise-level pipeline visibility and revenue forecasts
- Monitor competitive positioning and market dynamics affecting strategic accounts
- Represent Forward in executive-level customer meetings and business reviews
- Provide informal mentorship and guidance to less-experienced sales peers
- Perform other duties as assigned to meet evolving business needs
Requirements:
- High School Diploma or GED equivalent required
- Undergraduate degree in business, sales, supply chain, or a related field preferred
- Supply Chain / Logistics industry certifications preferred
- 8+ years of enterprise-level sales experience
- Proven success closing large, complex, multi-year sales opportunities
- Strong executive presence and advanced consultative selling skills
- High level of commercial, analytical, and negotiation acumen
- Advanced CRM and sales analytics proficiency
- Demonstrated discretion and confidentiality in handling and protecting sensitive information
- Proficient with Windows PCs and Microsoft O365, including Outlook, Word, Excel, and PowerPoint
- Proficient with web conferencing tools including Teams, Zoom, and Webex
- Must be comfortable with travel for related meetings/events
Benefits:
- Commission-driven incentive plan ranging from 6% to 20% earned on applicable business volume
- Remote work arrangement
- Travel for related meetings/events