[Hiring] Virtual Travel Advisor @Hopesglobalgetaways
Role Description
We are seeking enthusiastic, dependable individuals who enjoy working with people and helping turn vacation ideas into organized experiences. As a Virtual Travel Advisor, you will provide personalized assistance to clients as they explore destinations, compare options, and prepare for upcoming trips. The position involves a mix of client communication, destination research, reservation assistance, and organization.
- Discuss upcoming trips with clients and identify their interests, preferred dates, priorities, and spending range
- Explore destination and vacation options using approved professional resources
- Research resorts, accommodations, cruises, tours, activities, transportation, and package options
- Narrow down choices and present relevant recommendations for clients to consider
- Explain available services, package inclusions, promotions, and reservation requirements
- Help coordinate the vacation components selected by each client
- Work with approved supplier resources to arrange and manage reservation information
- Prepare and organize confirmations, schedules, and itinerary details
- Follow up with clients regarding outstanding decisions, deadlines, and required information
- Check traveler information and reservation details for completeness
- Assist with routine questions, updates, and booking modifications
- Keep client profiles, preferences, communications, and arrangements organized
- Stay informed about destination developments, supplier products, and current vacation opportunities
- Deliver consistent service that encourages client satisfaction and long-term relationships
Qualifications
- Strong interpersonal and customer service abilities
- Professional written and verbal communication
- Good organization and attention to accuracy
- Ability to research information and evaluate different choices
- Effective time-management and follow-up habits
- Comfortable managing multiple client needs
- Ability to work independently in a virtual setting
- Basic proficiency with computers, email, internet research, and online applications
- Willingness to learn reservation platforms and supplier systems
- Dependable, motivated, and receptive to continued learning
- Must be at least 18 years of age
- Must reside in the U.S., U.K., Spain, Australia, Mexico, or another qualifying region
Training & Professional Development
- Client communication and service education
- Vacation research and coordination training
- Supplier and reservation system instruction
- Destination and travel product resources
- Professional certification opportunities
- Ongoing coaching and guidance
- Continued skill-building resources
Opportunity Highlights
- Fully remote opportunity
- Flexible full-time and part-time scheduling
- No previous travel industry experience required
- Training and ongoing educational support
- Access to established suppliers and professional reservation resources
- Travel-related discounts and industry benefits where applicable
- Opportunities to build client communication, research, organization, and planning skills
- Experience with cruises, resorts, groups, family vacations, tours, and international destinations
- Continued supplier and destination education