Key Account Advisor

Texas, Estados Unidos Job Family Group: Sales & Marketing Worker Type: Regular Posting Start Date: September 30, 2026 Business Unit: Trading and Supply Experience Level: Experienced Professionals Job Description: What’s the role As the Key Account Advisor, you’ll play a pivotal role in enabling Products Trading to maximize delivery of end-to-end value, within all key USA markets across commodities. The job holder will work in partnership with the Regional Trading Lead to enable delivery of key mandates. This role will work with a team of professionals with capabilities across Deal Making, Channel & Risk Optimization, Pricing, Sales and Supply Chain Business Development in USA, and must bring a focus on ensuring seamless integration to deliver against key performance metrics serving the cross-book, while at the same time seeking to drive long term improvement across the region. This role serves as the sales lead for all commercial accounts purchasing unbranded fuels across the region, with responsibilities that include not only maintaining and deepening relationships with existing customers but also proactively originating new business opportunities. You are expected to operate within the strategic framework established by the regional trading lead, ensuring that your efforts to acquire new accounts and grow current relationships are fully aligned with broader regional objectives. This position is remote location, a virtual role. Accountabilities: Own the customer interface and developing strong, relationships with commercial accounts to build and reinforce Shell’s presence in local markets Take responsibility for planning and supporting and ensuring alignment with the integrated commercial team. You are expected to approach these objectives holistically, leveraging collaboration across teams and integrating regional commercial strategy into customer-specific plans. This role is designed to contribute to the overall integrated book for the region. Performance will be measured by the effectiveness in supporting the integrated commercial strategy and enabling value delivery across the book, rather than being specifically targeted on individual volume or margin outcomes, in recognition of the nature of the P&L Serve as the focal point for local markets, gathering and relaying pricing discovery, market intelligence, customer RFQs, and competitor insights to the broader commercial team, ensuring real-time awareness of pricing and liquidity in the physical markets Champion market expertise in assigned business areas, leveraging market information and customer feedback to maximize business opportunities Collaborate with traders to design and implement tailored deal structures for commercial accounts, enhancing customer value and supporting the acquisition of new business for Shell Oversee the complete deal life cycle, including exposure management, accurate deal entry, and post-deal activities, ensuring compliance and operational excellence throughout Work closely with the customer operations team to ensure customer satisfaction, service excellence, and process optimization Partner with credit, supply, and operations teams to balance business growth with risk management, and maintain/improve customer relationships Collaborate across organizations and supply chains to optimize commercial barrels and support strategic business objectives Engage with other Shell businesses (COBs) to serve customers seamlessly and share new opportunities What you bring Must have legal authorization to work in the US on a full-time basis for anyone other than current employer Bachelor’s Degree preferred At least 5 years of relevant experience Solid business acumen and a commercial mindset Solid proven track record in a B2B commercial role Strong communication skills and ability to build relationships while working virtually Knowledge of key account management Strong negotiation and influencing skills Strong Market Awareness Demonstrate Enterprise First behaviors Ability to work effectively in a team environment yet possessing the willingness to work independently with minimal guidance / supervision This position is contingent upon the closing of a deal transaction What we offer The base salary range for this position is $124, 000 - $186,000 per year. Individual pay will be based on various factors, such as relevant work experience, education, certifications, skill level, seniority, and internal equity. For regular full-time or regular part-time employees of the Company (participating companies as listed in the Summary Plan Description), insurance coverage options include medical, dental, vision coverage, life Insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs. Employees also participate in a company pension plan and a 401(k) plan. Paid leave includes up to 6 weeks of paid vacation time, up to 11 paid holidays, and parental leave offering 16 weeks of paid leave for birthing parents, and 8 weeks of paid leave for non-birthing parents. Additionally, employees are eligible for short-term disability leave for up to 26 weeks at 100% or 50% of base pay as well as Long-Term Disability insurance. Shell also offers other compensation such financial reimbursement for adoption, wellness, education, and personal learning expenses, and some roles are eligible for discretionary long-term incentives. For interns, eligible benefits include medical, dental, and vision coverage, life insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs; participation in a 401(k) plan; and paid leave for up to 11 paid holidays. Additional information on Shell’s US benefit programs can be found at You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself. Progress as a person as we work on the energy transition together Continuously grow the transferable skills you need to get ahead Work at the forefront of technology, trends, and practices Collaborate with experienced colleagues with unique expertise Achieve your balance in a values-led culture that encourages you to be the best version of yourself Benefit from flexible working hours, and the possibility of remote/mobile working Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world. Take advantage of paid parental leave, including for non-birthing parents Join an organization working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply Grow as you progress through diverse career opportunities in national and international teams Gain access to a wide range of training and development programs We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here. Shell in The United States With more than 11,000 employees, Shell has been in the US for more than 100 years and is delivering secure energy supplies across America. From producing a reliable supply of oil and gas in the US Gulf of America to biofuels, our retail sites and EV charging network, to marketing and trading electricity generated by gas plants, solar and wind power, we are one of the few countries where every Shell business is represented. We are working with our customers to deliver the energy the world needs today and building the energy systems of tomorrow, all while creating value for society and shareholders. - DISCLAIMER: Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws. Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability. As a US Federal Contractor, hiring selections are subject to periodic audit review and documentation of your selections should be maintained for a period of three calendar years. It is the policy of Shell in the U.S. (“Shell”) to provide equal opportunity to all individuals, employees and all qualified applicants for employment consistent with employment requirements and qualifications. Shell prohibits discrimination based on race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, citizenship, genetic information, or other protected status under federal, state or local laws. All employees are expected to support this policy and contribute to an environment of equal opportunity. If you need an accommodation for a disability during the resourcing process, please speak with an HR representative. Register here and Set up your job alerts AI is an integral part of today’s recruitment landscape. It can assist in refining ideas, improving clarity, and supporting interview preparation—provided your application remains authentic and reflects your true experience. AI must not be used to fabricate, falsify, or misrepresent any information. Review our full guidelines. You can be a part of the future of energy. Together at Shell, we are transitioning to become a net-zero emissions business while providing the energy that people around the world need today. Working with experienced colleagues , you’ll have the opportunity to develop your skills, in an environment where we value honesty, integrity and respect for one another. At Shell, you progress as we tackle the energy challenge together. #PowerYourProgress Visit our careers site Shell has a bold goal: to become one of the world’s most diverse and inclusive companies, a place where everyone – from our employees to our customers, partners and suppliers – feels valued, respected, and has a strong sense of belonging. Find out more about DE&I at Shell Shell is a global group of energy and petrochemical companies, employing 96,000 people across more than 70 countries. Whether they work on our platforms and pipelines, or in our offices and research labs, people are key to our success. They collectively determine our culture and we expect them to behave according to our values: honesty, integrity, and respect for people. Learn more about our purpose and strategy “If you need any assistance or support while applying for a job, please contact us at careers@shell.com”

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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