Member Services Full and Part Time Flexible Hours Fun Fast Paced Enviroment

September 26, 2026

Job Description Job Description JOIN THE CLUB. Full and part time shifts available. Flexible schedules, Fun, Fast Paced Environment! Join a great team! At Planet Fitness we enhance peoples lives with an affordable, high-quality fitness experience. This requires a team of inspiring, motivated and fun-loving go-getters. If this is you and youre looking for a place where you can make a difference, youve found it. Apply to Planet Fitness the Judgement Free Zone and know that youre making a difference on our Planet. Essential Duties and Responsibilities Greet members, prospective members and guests make them feel welcome. Respond to member questions and concerns in a timely and professional manner, elevate to manager when needed. Creating a positive member experience by providing superior customer service. Assist in maintaining a safe environment and the cleanliness of the club. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the club Take prospective members on tours and sign up them up. Check members into amenities such as tanning, massage chairs. Facilitate needed updates to members accounts. Qualifications/Requirements Upbeat and positive attitude! A passion for fitness and health. Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. Must be 18 years of age or older. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. Were continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, theres plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Paid time off offered upon being hired! Benefits available to full-timers. We also provide an career advancement and opportunity to grow with us to the right candidate! All staff will also receive a free Black Card membership!!

Required qualifications:

Upbeat and positive attitude
Punctuality and reliability
Must be 18 years of age or older

Desired qualifications:

Passion for fitness and health
Exceptional customer service skills
Ability to interact positively and professionally
Strong listening and problem-solving skills
Diplomacy in interactions

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...