Mobile Service Technician - Dallas, TX

October 21, 2026

About the position

The Mobile Service Technician is a unique position that covers field service repairs. This position would be responsible for traveling to client locations and will be responsible for diagnosing, maintaining and repairing Lucid Motors vehicles in the field. Lucid provides Mobile Service Technicians with a service van or truck and provides the needed tools. This fixed operation position will work independently as well as a team where you will have the support of the closet service location. You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment. As a Mobile Service Technician, it is expected to have ASE certifications obtained within 6-8 months of hire date. Lucid will reimburse the cost associated with successful completion.

Responsibilities

Function as a Service Advisor and perform parts department duties including ordering, returns, and inventory management
Work directly with clients to provide a high level of customer experience
Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
Maintain a high knowledge level of High Voltage (HV), Low Voltage (LV), and general Electric Vehicle (EV) systems
Properly perform the walk-around and write-up processes, accurately ascertaining primary concern through verbal interview and visual assessment to assess client needs accurately
Accurately document client concerns for diagnosis and repair
Follow correct repair order documentation procedures, i.e. The Three C’s
Invoice and collect payment
Perform customer service duties such as answer phones, scheduling appointments (where needed), and calling customers to update them on repair status, or to follow up after repairs are completed
Review appointment schedule to plan travel time and visit duration for mobile services
Provide support at Service Center based on demand
Ability to travel in assigned territory and other service locations
Other duties as assigned

Requirements

2-5 years of experience as an automotive service technician
Self-sufficient, highly organized and comfortable working independently and as part of a team
Knowledge of High Voltage systems, Low Voltage systems, and Electric Vehicle powertrain
Customer facing experience exhibiting excellent written and verbal communication skills
Proficient in Microsoft Office as well as learn proprietary DMS software
EPA 609 Certification
Willingness to complete Lucid provided CPR training post hire
Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

Nice-to-haves

ASE Certifications (A4, A5, A6, A7, A8, L3, L4 - ADAS)
Previous Mobile Service Technician experience
Previous experience with EV diagnosis and repair
Experience in luxury automobile repair environments

Benefits

medical, dental, and vision insurance
life and disability coverage
paid time off
paid holidays
paid sick leave
401(k) retirement plan
equity program
discretionary annual cash incentive program

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