Oncology RN Case Manager - Remote

Overview

Oncology RN Case Manager - Remote at Optum. Telephonic Oncology Case Manager RN supporting the Oncology member population with education, advocacy, and connections to resources to help members feel better and get well. This role is remote within the U.S. and may affect millions through efficient and compassionate care coordination.

Primary Responsibilities

  • Making outbound calls to assess patient\\\'s current health status
  • Identifying gaps or barriers in treatment plans
  • Interacting with Medical Directors on challenging cases
  • Providing patient education to assist with self-management
  • Coordinating care for members
  • Encouraging members to make healthy lifestyle changes
  • Documenting and tracking findings
  • Educating members on disease processes
  • Making post-discharge calls to ensure discharged members receive necessary services and resources
  • Utilization management by evaluating the appropriateness and efficiency of requested health care services, procedures, and cancer treatments under the applicable health benefits plan

Required Qualifications

  • Current, unrestricted RN license
  • Multiple state nursing licenses (or ability to obtain) in addition to Compact license if applicable
  • 3+ years of recent Oncology experience in a hospital setting, acute care, direct care, or as an Oncology Telephonic Case Manager for an insurance company
  • Recent chemotherapy administration experience
  • Computer proficiency with solid data entry skills and Windows navigation
  • Access to high-speed internet from home
  • Dedicated workspace for home office

Preferred Qualifications

  • BSN
  • OCN Certification
  • Chemo Administration Certification
  • Certified Case Manager (CCM)
  • Background in managed care
  • Case or disease management experience
  • Experience or exposure with discharge planning
  • Remote work adherence to UnitedHealth Group\\\'s Telecommuter Policy

Additional Details

Core hours: 8:00am – 4:30pm in your time zone, with one late night per week until 7:00pm. Remote work from anywhere in the U.S. Salary range: $58,800–$105,000 annually (full-time). Benefits, incentives, and 401k contributions are available per eligibility. Job posting may stay open for a minimum of 2 business days or longer depending on candidate volume.

#J-18808-Ljbffr Experience: 3 years required
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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