Principal Engineer - Enterprise DevOps & ALM Platforms

About the position

Software Engineering delivers innovative platforms, tools, and services that enable teams across Dell Technologies to accelerate development, improve operational excellence, and deliver secure, scalable solutions globally. Join us to do the best work of your career and make a profound social impact as a Principal Engineer, Enterprise DevOps & ALM Platforms on our Engineering Productivity & Platform Engineering team in Hopkinton, Massachusetts or Round Rock, Texas. In this position as Principal Engineer, Enterprise DevOps & ALM Platforms, you will define the technical strategy, architecture, and operational standards for Dell Technologies' enterprise DevOps and Application Lifecycle Management (ALM) ecosystem. You will lead the modernization, reliability, security, and scalability of critical engineering platforms supporting thousands of developers worldwide. Working across Engineering, Infrastructure, Security, and Operations teams, you will drive platform innovation, cloud adoption, automation, and AI-powered engineering experiences. You will also serve as a senior technical leader, establishing best practices and influencing strategic technology decisions across the enterprise.

Responsibilities

  • Define and execute the architecture, reliability, scalability, and disaster recovery strategy for enterprise engineering platforms including Jira, Confluence, GitHub Enterprise, Jenkins, Artifactory, Kafka, SonarQube, Coverity, and qTest
  • Lead Site Reliability Engineering (SRE) practices through observability, service level objectives, incident management, performance engineering, and continuous reliability improvements
  • Establish secure-by-design platform standards, identity integrations, access governance, cyber resilience programs, and compliance readiness across the engineering ecosystem
  • Drive platform engineering automation through Infrastructure as Code, GitOps, CI/CD standardization, self-service capabilities, and cloud-native modernization initiatives.
  • Champion AI-powered platform operations, developer productivity improvements, and technical leadership through mentoring, architectural guidance, and cross-functional collaboration

Requirements

  • 8+ years of experience in enterprise-scale DevOps, Platform Engineering, Site Reliability Engineering (SRE), Application Lifecycle Management (ALM), or related engineering disciplines
  • Deep expertise administering and architecting enterprise engineering platforms such as Jira, Confluence, GitHub Enterprise, Jenkins, Artifactory, Kafka, SonarQube, Coverity, and related developer productivity tools
  • Proven experience designing, implementing, and operating highly available, resilient platforms with strong knowledge of disaster recovery, performance engineering, observability, and capacity planning
  • Hands-on experience with Infrastructure as Code, GitOps, CI/CD automation, cloud platforms (Azure and/or AWS), Kubernetes, Linux, networking, identity management, and distributed systems
  • Strong track record leading security, compliance, access governance, cyber resilience, and platform modernization initiatives while influencing technical strategy across multiple organizations

Nice-to-haves

  • Experience with AI-driven platform operations, agentic AI solutions, engineering intelligence platforms, retrieval-augmented generation (RAG), or developer productivity transformation initiatives
  • Relevant certifications in cloud platforms, Kubernetes, security, platform engineering, or related technical domains

Benefits

  • Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member right now at MyWellatDell.com.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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