QA Manager, Internal Claims Auditing

October 21, 2026

Position Summary Leads and manages the QA team by setting strategic objectives and ensuring the implementation of effective quality assurance processes. Collaborates with cross-functional teams to define testing requirements, develop test plans, and ensure timely and thorough testing of software products. Analyzes testing metrics, provides reports to stakeholders, and drives continuous improvement in QA practices to deliver high-quality and reliable software solutions. Required Qualifications <ul><li>5-7 years work experience in a claims or claims audit position. </li><li>Adept at execution and delivery (planning, delivering, and supporting) skills</li><li>Adept at business intelligence</li><li>Adept at problem solving and decision making skills</li><li>Adept at collaboration and teamwork</li><li>Adept at growth mindset (agility and developing yourself and others) skills</li></ul> Preferred Qualifications <ul><li>5+years of quality management, audit, compliance or operational quality experience</li><li>Adept at growth mindset (agility and developing yourself and others) skills</li><li>Demonstrated experience using quality metrics, KPIs, dashboards, and business intelligence tools to identify trends and present recommendations to senior leadership</li><li>Experience leading root-cause analysis, corrective and preventive action (CAPA), risk mitigation, and continuous-improvement initiatives.Demonstrated ability to lead cross-functional initiatives, manage competing priorities, develop employees, and communicate effectively with senior stakeholders.</li></ul> Education <ul><li>Post secondary /high school education or specialized training, i.e., technical/vocational programs or equivalent work experience.</li></ul> Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $54,300.00 - $159,120.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will close on: 10/30/2026

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