[Remote] Client Success Manager - HubSpot Consulting

October 31, 2026

Note: The job is a remote job and is open to candidates in USA. 1406 Consulting is hiring a Client Success Manager to lead HubSpot implementations and own client outcomes from kickoff through completion. The role manages project delivery and client relationships, aligns internal teams and clients, and identifies opportunities to grow accounts.

Responsibilities

Own and manage HubSpot project plans from kickoff through completion
Translate scope of work into clear, actionable plans for the Implementation Specialist (IS) team
Define timelines, dependencies, and deliverables across all work streams
Proactively identify risks, blockers, and misalignment—and drive resolution
Hold both internal teams and clients accountable to agreed timelines and outcomes
Serve as the primary point of contact for assigned accounts
Lead structured client meetings with clear agendas, decisions, and next steps
Ensure alignment between client expectations and delivery reality
Communicate proactively on progress, risks, and timeline changes to maintain trust and transparency
Identify gaps, risks, and opportunities within accounts
Drive cross-sell and upsell opportunities by aligning client goals with additional HubSpot solutions and services
Translate business needs into clear, scoped recommendations
Lead difficult conversations with confidence and clarity
Navigate challenges by aligning stakeholders on solutions and next steps
Turn delivery or scope challenges into opportunities for stronger outcomes
Build strong, trusted client relationships rooted in accountability and results
Provide strategic guidance on HubSpot tools and best practices in partnership with implementation and technical teams
Monitor account health, ensuring high retention and long-term success

Skills

3+ years of experience in HubSpot Implementations, consulting, project management, or client success in a B2B services or agency environment
Experience running software implementations and managing timelines across multiple stakeholders
Prior HubSpot platform experience
Strong project management skills with experience using tools such as Teamwork.com, Asana, Monday.com, or ClickUp
Exceptional communication and facilitation skills in client-facing environments
Proven ability to manage complexity, drive accountability, and move work forward

Benefits

Performance-based bonuses
Comprehensive healthcare and benefits package, including company-paid medical insurance and 401k matching
A collaborative, growth-oriented culture where your contributions directly impact client success and company growth
Ongoing professional development, including HubSpot certifications and leadership coaching
Remote work (USA)

Company Overview

1406 Consulting is a digital agency that provides easy-to-use, tested, and proven inbound marketing, sales, and service tactics. It was founded in 2017, and is headquartered in Alpharetta, Georgia, USA, with a workforce of 11-50 employees. Its website is

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...