Remote RN Telephone Triage - $1000 Sign On Bonus!

28-Aug-2026

Remote RN Telephone Triage - $1000 Sign On Bonus!

Knoxville, TN

External Job Description and Responsibilities

Are you looking for an exciting way to utilize your nursing skills and expertise to deliver quality nursing care in a remote setting? AccessNurse, where technology meets compassionate care, is looking for professional nurses & offering flexibility, balance and a modern work environment.

AccessNurse-TeamHealth is the premier medical call center, delivering 24/7 telephone nurse triage, answering services and health information services to hospitals, physician offices, and insurance plans across the country. We serve more than 20,000 clinicians and practices along with healthcare systems, health plans, and federally qualified health centers across the country. From day one, you’ll work from home using advanced evidence-based clinical decision tools to help patients get the right level of care at the right time.

Why Nurses Love This Role:

  • 100% remote- work from home
  • No bedside lifting or hospital burn out
  • The variety of scheduling options
  • Competitive Pay + excellent benefits
  • Supportive, collaborative team culture
  • Paid training & equipment is provided
  • Opportunities for bilingual pay incentive

As a Telephone Triage RN, you’ll use clinical expertise and technology to guide patients across the lifespan & determine the best way to address their medical issues and concerns over the phone:

You will:
  • Assess symptoms using physician-developed clinical algorithms
  • Deliver & document health education to assist patients in managing their symptoms when indicated
  • Assist in getting patients to the appropriate level of care (e.g. home care, an office visit, emergency room)
  • Consult with physicians as needed
Multiple Shift Options Available: Full Time, Part-Time (20hrs +), Evenings, Weekend Only, Full-time & Part-time opportunities available (20hrs +)

*Weekends and holidays are required

Requirements

What you bring:

  • Current multi-state RN license with no restrictions; nurses currently holding a single-state RN license must obtain a multi-state license prior to being made a job offer
  • 2+ years of RN experience
  • Proficiency using computers and type a minimum of 25 wpm
  • Excellent listening and comprehension skills to determine key information by patient
Licensure Requirement: Due to state licensing restrictions, AccessNurse is currently unable to hire Remote Triage RNs residing in the following non-Compact License states/jurisdictions: AK, CA, HU, IL, MI, MN, NV, OR, and DC.

Remote Workstation / HIPAA Requirements
  • Must have a high-speed internet connection
  • Workstation must be in a room where door can be locked
  • Desk should be large enough to hold 2 monitors, computer, accessories + hands-free headset
  • Ability to handle confidential information; HIPAA compliance is mandator
Remote Training Schedule
Format: Virtual (Zoom)
Duration: 3 weeks
Attendance: 100% attendance required

Upcoming Orientation Classes:

Option 1
Week 1: Nov 2nd – Nov 6th M-F Live Zoom 10:00 am-2:00 pm EST then 4hrs/day of Self-Study

Week 2: Nov 9th – Nov 13th M-F Live Zoom 10:00 am-2:00 pm EST then 4hrs/day of Self-Study

Week 3: Nov16th – Nov 20th M-F Shift days/times with a preceptor will be discussed with education manager.

Option 2
Week 1: Nov 30th– Dec 4th M-F Live Zoom 10:00 am-2:00 pm EST then 4hrs/day of Self-Study

Week 2: Dec 7th – Dec 11th M-F Live Zoom 10:00 am-2:00 pm EST then 4hrs/day of Self-Study

Week 3: Dec 14th – Dec 18th M-F Shift days/times with a preceptor will be discussed with education manager.
#LI-TA #LI-Remote

Job Benefits

  • Full-time opportunities available (26 hours+) 26 – 31 hours/week is eligible for 65% of PTO
  • Additional pay incentives/shift differentials
  • Hiring for afternoons, evenings, and weekends
  • Incentives for Bilingual Spanish Telephone Triage RNs!
  • Remote work schedule
  • Computer equipment provided
  • Paid training provided
  • Benefits package (full-time employees)
  • Career growth opportunities
  • $500 Employee Referral Bonus with no cap
  • $1000 Sign-On Bonus

  • Up to $34 per hour (Pay is based on the shift and position selected. A detailed pay breakdown will be discussed with your recruiter.)

Location

Remote

Working Level

Full-Time

Remote RN Telephone Triage - $1000 Sign On Bonus! | TeamHealth

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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