Salesforce Administrator – Contract Role
Job Description:
- Configure and manage Salesforce functionality, including custom objects, advanced flows, and validation rules
- Maintain and improve Salesforce business-process best practices
- Apply data governance principles and maintain scalable information architectures
- Develop and maintain reports and dashboards
- Manage user access, security, login and activity logs, profiles, permissions, and user deactivation
- Perform data cleanup and manipulation using Data Loader or third-party applications
- Deploy changes through a deployment pipeline rather than directly in production
- Provide first-line Salesforce support, troubleshoot issues, and resolve inquiries through completion
- Use AI assistants for impact analysis and issue investigation
- Assess Salesforce configuration, capabilities, and release updates for business impact
- Support employee onboarding, Salesforce training, and user adoption
- Evaluate and drive adoption of technologies, processes, and procedures that improve Salesforce efficiency
- Document system configurations, processes, and procedures
- Assist with special assignments and strategic initiatives
Requirements:
- 4+ years of Salesforce experience, including configuration and support of Sales Cloud and Salesforce Experience Cloud
- Strong understanding of Salesforce administration, including user management, security settings, and data management
- Hands-on experience with Salesforce Flow
- Expertise in Salesforce reports and dashboards
- Hands-on experience using AI assistants in technical work
- Experience training and onboarding new Salesforce users
- Ability to collaborate with stakeholders to implement features through configuration, development, or technology evaluations
- Strong communication skills and ability to document processes clearly
- Excellent problem-solving skills and ability to diagnose and resolve technical issues
- Self-motivated team player with excellent organizational skills
- Understanding of Agile principles and practices and desire to work in a fully Agile team
- Must be located in the United States
- Nice to have: Salesforce Administrator Certification, Advanced Administrator Certification, Platform App Builder, SAFe Agilist Certification, Salesforce development tools and techniques, version-controlled deployment, and integrations with Marketo, Tableau, Intercom, or PandaDoc
- Independent contractor (1099) arrangement
Benefits:
- Remote work in a collaborative environment
- Globally distributed team
- Equal opportunity employer and diverse, inclusive work environment