Senior Account Manager Toyota and NEV's

About this Position At Henkel, you'll be part of an organization that's shaping thefuture through innovation, sustainability and collaboration. With our trustedbrands like Persil, 'all, Loctite, Snuggle, and Schwarzkopf and ourcutting-edge technologies, you'll have countless opportunities to explore newpaths and grow.

This position is with our Adhesive Technologies business unit -where we empower our people to transform industries and provide our customerswith a competitive advantage through adhesives, sealants and functionalcoatings.

Dare to learn new skills, advance inyour career and make an impact at Henkel.
What youll do

  • Position Purpose The Sales Key Account Manager is responsible for developing and executing the commercial strategy for assigned strategic customers. The role builds trusted, long-term relationships, expands profitable business, protects the existing portfolio, and aligns internal teams to deliver customer commitments. Acting as the primary commercial interface, the Key Account Manager converts customer priorities and market insights into actionable growth plans, negotiations, and cross-functional execution.
  • Account strategy: Develop and maintain a comprehensive account plan covering customer priorities, growth opportunities, competitive position, decision makers, risks, and required actions.
  • Revenue and profitability: Deliver sales, margin, pricing, working-capital, and portfolio objectives for assigned accounts; identify and close gaps against plan.
  • Customer relationships: Build effective relationships across purchasing, engineering, operations, quality, finance, and senior leadership to strengthen preferred-supplier status.
  • Opportunity management: Identify, qualify, prioritize, and convert new business opportunities; maintain an accurate opportunity pipeline and lead pursuit strategies through award and launch.
  • Commercial negotiations: Lead quotations, contracts, pricing actions, cost-recovery discussions, payment terms, and other commercial agreements while protecting long-term value and compliance.
  • Customer advocacy: Translate customer requirements, future platforms, technology roadmaps, and pain points into clear internal priorities and value propositions.
  • Cross-functional leadership: Coordinate application engineering, product development, operations, supply chain, quality, finance, legal, and customer service to deliver commitments and resolve issues.
  • Launch and program support: Provide commercial leadership during qualification, launch, transfer, and change-management activities, ensuring clear ownership, milestones, and customer communication.
  • Issue and escalation management: Lead timely, fact-based responses to supply, quality, service, or commercial escalations; align recovery plans and maintain customer confidence.
  • Forecasting and reporting: Maintain accurate sales forecasts, pricing records, opportunity data, customer intelligence, and executive account updates.
  • Market and competitive insight: Monitor customer strategies, industry trends, competitor activity, and market dynamics
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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