Software Delivery Lead

Job Family:
IT Project Management

Travel Required:
Up to 10%

Clearance Required:
Ability to Obtain Public Trust

The Director of Software Delivery is a critical member of Guidehouse's senior program leadership team and reports to Program Management.

Guidehouse is looking for a Director of Software Delivery to join our team. Guidehouse is responsible for building and expanding a shared service platform of over 1500 federal grant programs demonstrating a new model of how agencies and departments across the Federal Government work together to eliminate duplication of services and leverage resources and technology.

What You Will Do

  • Technical and project leadership to the software development and Government customer teams, including multiple scrum teams and subcontractors.
  • Plans and oversees the execution of multiple simultaneous software development projects from requirements gathering to production release.
  • Collaborates cross organizationally (e.g. operations, customer care) to ensure the successful launch and user adoption of software releases.
  • Collaborates with key customer and user community representatives including Government teams to prioritize work and establish release plans.
  • Oversees the sustainment of software products in production.
  • Assumes key role in the reporting of software development status to executive management and Government customer.
  • Utilize metrics (e.g. defect rate, cost/schedule vs plan (EVM)) to report performance and drive process improvements in a CMMI Level 3 assessed organization.
  • Leads employee development and performance management through subordinate managers and direct reports, including setting clear expectations, providing timely coaching and feedback, recognizing strong performance, addressing performance issues, and supporting individualized development plans.
  • Partners with program and functional leaders on workforce planning, staffing, succession planning, retention, and skills development to ensure teams have the capacity and capabilities needed to meet current and future delivery commitments.
  • Develops subordinate managers and team leads by delegating decision-making authority, strengthening leadership capabilities, promoting collaboration across teams, and holding leaders accountable for employee engagement and delivery outcomes.
  • Works cross functionality to assess business requirements in support of future technology needs and requirements.

What You Will Need
  • Delivered and supported large-scale Enterprise-wide software-based systems including a full range of support services (account management, consulting, help desk, analysis).
  • Understanding and applied knowledge of Agile software development on large scale project deliveries.
  • Experience leading and applying process improvement and change through quality management frameworks such as CMMI.
  • Worked extensively in the Federal contracting space - at least 12 years of experience with 5 years of progressively responsible management positions.
  • Demonstrated a strong understanding of Government contracts and business operations - having had budget management with profit/loss responsibility
  • Managed integrated teams of employees and subcontractors involving more than 50+ individuals in multiple geographic locations. This includes multiple, simultaneous scrum teams.
  • Displayed a collaborative leadership style while directing multiple team leaders/managers on a complex and dynamic program with broad scope.
  • Demonstrated strong people management skills, including coaching and mentoring, career development, performance management, succession planning, employee engagement, and building an inclusive, accountable, and high-performing culture.
  • Mastered the range of full life cycle project management from developing plans through successful execution to closeout.
  • Worked effectively with customer leadership in an 'embedded' setting.
  • Demonstrated exceptional written and verbal communication skills.
  • Executed programs with mission critical information security policies and regulations.
  • Must be able to obtain and maintain a Federal or DoD "public trust"; candidates must obtain approved adjudication of their public trust prior to onboarding with Guidehouse. Candidates with an active public trust or suitability are preferred

What Would Be Nice To Have
  • Prior experience serving as a senior technical leader on a large Federal IT contract ($100M+)
  • Experience supporting Federal grants systems or large transactional government platforms
  • Experience with Earned value management
  • PMP Certification
  • Local to Washington DC metro-area
  • Experience supporting mission-critical systems in a highly regulated environment
  • Experience operating in matrixed organizations and partnering across internal practices and corporate functions

The annual salary range for this position is $155,000.00-$259,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:
  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Parental Leave
  • 401(k) Retirement Plan
  • Group Term Life and Travel Assistance
  • Voluntary Life and AD&D Insurance
  • Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
  • Transit and Parking Commuter Benefits
  • Short-Term & Long-Term Disability
  • Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Care.com annual membership
  • Employee Assistance Program
  • Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
  • Position may be eligible for a discretionary variable incentive bonus

About Guidehouse

Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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