Sr. Associate, Commercial Operations, US&C Retail

About the Role

We are looking for an exceptional Sr. Associate, Commercial Operations to join our Global Commercial Operations (GCO) team, focusing on the Retail US & Canada business. The ideal candidate will be passionate about creating innovative solutions to complex challenges. You will work closely with Commercial Leaders in the US and Canada, supporting them in managing business rhythms, enhancing reporting predictability, analyzing business trends, developing local Go-To-Market strategies, and leading growth initiatives. We're looking for someone with strong analytical expertise, sales operations experience, and strong technical skills.

In this role, you will assist in implementing and executing commercial business cadences such as forecasting, top deal reviews, pipeline reviews, Monthly Business Reviews (MBRs), and Quarterly Business Reviews (QBRs). Your responsibilities will also include developing business requirement documents to improve organizational tools and processes, designing and executing experiments to increase growth and efficiency, and understanding the unique needs of the commercial teams to drive new growth opportunities and eliminate operational barriers.

What You'll Do

  • Own quantitative analysis of the performance of the sales teams
  • Manage the development of continuously evolving forecast models using cutting edge methodologies
  • Contribute to the evolution, management, integration and implementation of sales support systems and processes to meet the rapid growth of the busines
  • Manage the weekly, monthly, quarterly and annual business cadences
  • Develop and nurture strong relationships with sales, leadership, finance, HR, Strategy & Planning, deal desk and other stakeholders
  • Lead special projects in and outside of segment and territory

Basic Qualifications

  • 4+ years of experience in an analytical role with the ability to interpret complex data and translate insights into actionable recommendations, reports, and presentations
  • Advanced proficiency in Microsoft Excel, SQL, Google Sheets, PowerPoint (or Google Slides), and CRM tools such as Salesforce (e.g., automating data pulls from Salesforce into excel/reporting)
  • 1+ years of experience in Sales Operations, Revenue Operations, Sales Strategy, GTM strategy or similar functions supporting a complex enterprise
  • Salesforce proficiency
  • Bachelor's degree

Preferred Qualifications

  • 2+ year experience supporting a Global Accounts Sales Operations function with commercial members located worldwide
  • Prior experience working across multiple organizational functions, such as variable compensation, sales forecasting, quota setting, market segmentation, business development, and GTM strategy
  • Strong collaboration and stakeholder management skills - building deep, trust-based relationships with business and cross-functional partners
  • Proven ability to define, refine, and implement sales processes, procedures, and policies to enhance operational efficiency

Ready to Ride?


This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.


You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.


Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.


Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

For Chicago, IL-based roles: The base salary range for this role is USD $118,000 per year - USD $131,000 per year.


For New York City, NY-based roles: The base salary range for this role is USD $131,000 per year - USD $145,000 per year.


For San Francisco, CA-based roles: The base salary range for this role is USD $131,000 per year - USD $145,000 per year.


For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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