Technology Trainer at Ampcus: 100% Remote (Pasadena, CA)
Title: Technology Trainer
Location: Pasadena, CA
Job Description:
$34-$37 per h
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.
Job Title: Technology Trainer
Location: Pasadena, CA (Remote)
Job Overview:
- This part-time, fully remote role is an opportunity for a passionate individual to help older adults thrive in the digital world. Trainers deliver engaging virtual sessions using a pre-developed curriculum designed specifically for older learners. Sessions are typically one-time classes focused on key technology topics, with schedules varying each quarter.
Job Responsibilities:
- Teaching technology courses virtually and in-person using the OATS curriculum and approach.
- Creating a comfortable and supportive learning environment.
- Offering personalized support to callers on the Senior Planet hotlines.
- Making outbound calls to Senior Planet members.
- Maintaining professionalism at all times.
- Representing and promoting Senior Planet culture and opportunities to course participants.
- Engaging in regular communication with OATS staff, including feedback on site issues, curriculum, etc.
- Coordinating with site staff, including site visits, graduations, etc.
- Submitting paperwork in a timely manner.
- Collecting surveys and evaluations.
- Entering data into Salesforce database.
- Participating in trainer meetings and other training events.
- Recruiting participants as needed.
- Participating in special projects, as needed (ex. outreach, curriculum, etc.).
- Supervising volunteers who assist classes, as needed Degree of autonomy and independent judgment.
Required Skills:
- Minimum of 1 year experience in a professional work setting.
- Excellent speaking and communication skills.
- Ability to communicate technical information clearly in English and Mandarin OR English and Spanish.
- Experience teaching teenagers, adults, and/or seniors, preferable.
- Proficiency with Windows computers, iOS, popular social media sites, and other common technologies/devices.
- Comfortable traveling to various senior/community centers as needed, when/if safe to do so.
- Ability to work independently and as part of a training team.
- Superior time-management skills.
- Flexibility, patience, and a sense of humor.
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