Automotive Service Advisor | $23-$25/Hour | M-F - 2585

Dallas European Auto
Schedule: Monday-Friday, 9:00 a.m.-5:00 p.m. with a one-hour lunch
Pay Rate: $23-$25 per hour
Pay Type: Hourly
Pay Schedule: Weekly

How to Apply (Important)

We move fast — and so should you.

Step 1: Apply

Step 2: Complete a quick phone interview with our AI assistant “Paige” (takes about 10 minutes)

After you apply, you’ll receive an automated text message with a phone number you can call at your convenience to complete the interview. Candidates who complete the Paige interview get priority.

About Dallas European Auto

Dallas European Auto is seeking an Automotive Service Advisor to support its growing European automotive repair operation. This role focuses primarily on building accurate repair estimates, coordinating parts, supporting technicians, and handling warranty claims rather than selling service. The position pays $20-$25 per hour and offers a Monday-Friday schedule, weekly pay, and opportunities to grow into additional responsibilities as the company expands.

Key Responsibilities

  • Build repair estimates and repair orders in Mitchell using technician findings and required parts.
  • Work directly with technicians to gather repair information and keep estimates moving efficiently.
  • Source and integrate parts information from WORLDPAC, SSF, IMC, and RepairLink.
  • Start, update, and maintain repair tickets accurately in the shop's operating system.
  • Process labor warranty claims with WORLDPAC when covered parts require repeat repairs.
  • Coordinate with parts suppliers to obtain the information needed for estimates and warranty claims.
  • Return completed estimates to the Service Advisor for final review and customer presentation.
  • Provide backup customer communication by phone, email, and text when needed.

Qualifications

  • 2-3 years of automotive industry experience.
  • Experience working in an independent automotive repair shop.
  • European automotive experience. preferred.
  • Experience using Mitchell for repair orders and estimates.
  • Familiarity with WORLDPAC and integrating parts information into estimates.
  • Ability to work with technicians and parts suppliers in a busy shop environment.
  • Ability to communicate professionally with customers by phone, email, and text when coverage is needed.

Compensation & Benefits

  • $23-$25 per hour, based on relevant experience.
  • Paid weekly.
  • PTO.
  • Direct deposit.
  • Uniforms provided.
  • Monday breakfast and Friday lunch.

Why Work Here

Dallas European Auto offers a friendly, team-oriented environment with low employee turnover and several long-tenured team members. The shop currently has six technicians and is growing, creating an opportunity for this position to take on greater responsibility over time. The role is designed to support the service team today with the potential to progress toward more customer-facing and sales responsibilities as the company expands.

Apply today to explore this opportunity with Dallas European Auto, or connect with Promotive to learn more about the position.

Additional Requirements

Some positions may require a valid driver’s license, motor vehicle record review, background screening, drug or alcohol screening, or other job-related pre-employment requirements based on the duties of the position, the client’s lawful requirements, and applicable law. Any screening will be conducted at the legally permitted stage and in accordance with applicable federal, state, and local law. Qualified applicants, including those with criminal histories, will be considered in accordance with applicable law.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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