Brazilian-Portuguese Speaking Customer Service for Online Retail Department

September 25, 2026

Location: Greece (Relocation Opportunity Available)
Job Type: Full-Time (40 hours per week)

Job Description: We are looking for a Brazilian-Portuguese-Speaking Customer Service Agent to support an online retail department. Based in Greece, you'll be responsible for answering customer enquiries remotely, via a mix of telephone, email, and online chats. Full training is provided.

Why Choose Greece? There's more to Greece than sunshine and stunning beaches. It's a fantastic place to build your career while enjoying a relaxed Mediterranean lifestyle. From historic cities and beautiful islands, to excellent food and a warm climate, there's plenty to enjoy outside of work.

With a lower cost of living than many parts of Europe and the chance to work alongside colleagues from across the continent, it's the perfect opportunity to gain international experience, broaden your horizons and enjoy a better work-life balance.

Requirements

· You must have a C1/C2 level of Brazilian-Portuguese, both written and verbal, and a high level of English.

· Your native language and nationality must be clearly listed in your C.V. and/or Cover Letter.

· You must have a valid EU passport.

· You must be either living in Greece, or willing to relocate there. We offer a relocation package for successful candidates living abroad.

Benefits

· Competitive Monthly Salary

· Monthly Performance Bonus

· Fully Paid Relocation Package (including flight, airport transfer, and hotel stay)

· Private Health Insurance

· 2 Extra Salaries Per Year

· Support In Finding Accommodation After Hotel

· And More...

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...