Chick-fil-A Team Member

Salary/Position Classification

  • $15.00 hourly, Non-Exempt (Eligible for overtime)
  • 10-20 hours per week
  • 100% Remote Work Availability: No
  • Hybrid Work Availability (requires some time on campus): No

Purpose of Position

This is a part-time, non-benefited position. Only UND students are eligible to be hired in this position.

Duties & Responsibilities

• Team members work in the kitchen preparing food, at the front counter helping customers through the ordering process, and cleaning and washing dishes
• Prepare and cook to order food and assembling of sandwiches that require preparation in a timely manner
• Take orders from customers and serve customers at the counters or tables and ensure accuracy of order
• Provides exceptional customer service to our customers.
• Maintain sanitation, health and safety standards in all work areas to promote a clean image
• Clean food preparation areas, cooking surfaces, and utensils
• Operate large-volume cooking equipment
• Verify food meets quality and quantity expectations
• Read food order slips or receive verbal instructions and preparation and cooking of food accordingly
• Wash, cut, and prepare foods designated for cooking
• Measure ingredients required for specific food items being prepared
• Cook the exact number of items ordered by each customer, working on several different orders simultaneously
• Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up
• Checks products and restocks items to ensure a sufficient supply throughout the shift
• Follows all franchise policy and procedures
• Perform several different tasks every day and other duties as assigned

Required Competencies

  • Positive/optimistic attitude
  • Willingness to learn
  • Integrity
  • Strong work ethic

Minimum Requirements

  • Ability to stand for 3–4 hours
  • Ability to follow instructions
  • Ability to work independently and as part of a team
  • Compliance with all food safety and sanitation requirements including taking out jewelry and wearing a hairnet. 
  • Must be available to work during day hours as well as nights & weekends 

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. This position does not support visa sponsorship for continued employment.

To Apply

For full consideration, applications must be received by the closing date and include the following materials:
Class Schedule- If available


Please include in the application if you are currently or have in the past 12 months been employed with the University of North Dakota, the North Dakota University System or any other North Dakota State agency. If so, include which agency/department, as well as how many hours you work a week.

Career Services is here to help students looking for student employment positions at UND by offering individual sessions that include resume, cover letter reviews, and interview preparation. Please schedule an appointment through Hawk Central or email us at und.careerservices@und.edu.

Dining Services Student Employee Learning Outcomes

  1. Customer Service Skills: Develop exceptional service skills that extend beyond basic customer service, emphasizing a positive attitude, meticulous attention to detail, and the ability to work cohesively with a diverse team.
  2. Teamwork and Collaboration: Working in a fast-paced and diverse environment requires a coachable mindset, effective communication, the ability to remain calm under pressure, and strong cooperation with colleagues.
  3. Time Management: Balance work responsibilities with academic commitments helps students develop strong time management skills.
  4. Problem Solving: Handling unexpected situations and quickly finding solutions are crucial skills developed in this role. Critical thinking, strategic thinking, and taking initiative are essential for this position.
  5. Work Ethic: Develop a strong work ethic through punctuality, reliability, taking initiative, and dedication to the job.
  6. Interpersonal Skills: Enhance communication skills and the ability to work with a diverse group of people. Active listening, as well as verbal and nonverbal communication, are crucial to providing the best overall experience

Salary/Position Classification

  • $15.00 hourly, Non-Exempt (Eligible for overtime)
  • 10-20 hours per week
  • 100% Remote Work Availability: No
  • Hybrid Work Availability (requires some time on campus): No

Purpose of Position

This is a part-time, non-benefited position. Only UND students are eligible to be hired in this position.

Duties & Responsibilities

• Team members work in the kitchen preparing food, at the front counter helping customers through the ordering process, and cleaning and washing dishes
• Prepare and cook to order food and assembling of sandwiches that require preparation in a timely manner
• Take orders from customers and serve customers at the counters or tables and ensure accuracy of order
• Provides exceptional customer service to our customers.
• Maintain sanitation, health and safety standards in all work areas to promote a clean image
• Clean food preparation areas, cooking surfaces, and utensils
• Operate large-volume cooking equipment
• Verify food meets quality and quantity expectations
• Read food order slips or receive verbal instructions and preparation and cooking of food accordingly
• Wash, cut, and prepare foods designated for cooking
• Measure ingredients required for specific food items being prepared
• Cook the exact number of items ordered by each customer, working on several different orders simultaneously
• Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up
• Checks products and restocks items to ensure a sufficient supply throughout the shift
• Follows all franchise policy and procedures
• Perform several different tasks every day and other duties as assigned

Required Competencies

  • Positive/optimistic attitude
  • Willingness to learn
  • Integrity
  • Strong work ethic

Minimum Requirements

  • Ability to stand for 3–4 hours
  • Ability to follow instructions
  • Ability to work independently and as part of a team
  • Compliance with all food safety and sanitation requirements including taking out jewelry and wearing a hairnet. 
  • Must be available to work during day hours as well as nights & weekends 

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. This position does not support visa sponsorship for continued employment.

To Apply

For full consideration, applications must be received by the closing date and include the following materials:
Class Schedule- If available


Please include in the application if you are currently or have in the past 12 months been employed with the University of North Dakota, the North Dakota University System or any other North Dakota State agency. If so, include which agency/department, as well as how many hours you work a week.

Career Services is here to help students looking for student employment positions at UND by offering individual sessions that include resume, cover letter reviews, and interview preparation. Please schedule an appointment through Hawk Central or email us at und.careerservices@und.edu.

Dining Services Student Employee Learning Outcomes

  1. Customer Service Skills: Develop exceptional service skills that extend beyond basic customer service, emphasizing a positive attitude, meticulous attention to detail, and the ability to work cohesively with a diverse team.
  2. Teamwork and Collaboration: Working in a fast-paced and diverse environment requires a coachable mindset, effective communication, the ability to remain calm under pressure, and strong cooperation with colleagues.
  3. Time Management: Balance work responsibilities with academic commitments helps students develop strong time management skills.
  4. Problem Solving: Handling unexpected situations and quickly finding solutions are crucial skills developed in this role. Critical thinking, strategic thinking, and taking initiative are essential for this position.
  5. Work Ethic: Develop a strong work ethic through punctuality, reliability, taking initiative, and dedication to the job.
  6. Interpersonal Skills: Enhance communication skills and the ability to work with a diverse group of people. Active listening, as well as verbal and nonverbal communication, are crucial to providing the best overall experience
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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