Client Manager - Commercial Insurance

September 1, 2026

YOUR FUTURE IS LIMITLESS.At Marsh & McLennan Agency (MMA), we approach insurance in a different way…and that means a more interesting, exciting, relevant career for you. When you work with MMA, you’ll find real opportunities to make people and businesses safer, more secure, and more successful. That’s why working with MMA is a career that matters. ESSENTIAL DUTIES AND RESPONSIBILITIES:<ul><li>Exposure Analysis, coordination of coverage, program design and evaluation of existing accounts</li><li>Servicing, renewing, and marketing new and renewal business insurance accounts</li><li>Analyze and prepare exposure comparisons, premium comparisons, and renewal proposals</li><li>Direct communication with clients, underwriters, brokers, and others</li><li>Support producers in obtaining underwriting information and rating of new business</li><li>Contribute to client retention through high quality and timely service</li><li>Detailed and comprehensive submissions</li><li>Coverage comparison and analysis</li><li>Negotiation of terms and conditions</li><li>Create and present to client customized renewal strategy and marketing plans</li><li>Cross selling and rounding of accounts</li><li>Assist to resolve premium audits in dispute</li></ul> EDUCATION AND/OR EXPERIENCE:<ul><li>A minimum of 5-8 years’ experience in an agency or brokerage environment and demonstrated knowledge of Property and Casualty Insurance.</li><li>High School Diploma required. Associate or bachelor’s degree preferred.</li><li>Obtain and maintain a valid Alaska Business Insurance License.</li><li>Obtain a Surplus Lines License in the first 2 years.</li><li>Achieve a CIC, CPCU, AU or CRIS Designation as well as have willingness to pursue continuing education in the form of insurance designations and professional development training.</li><li>Must be proficient in Microsoft Office software (Word, Excel, and Outlook)</li><li>Must maintain a high attention to detail when working at a varying pace and managing multiple tasks with adjusting priorities.</li><li>Effective oral and written communication and relationship building skills.</li><li>Exceptional time management and organizational skills.</li><li>Must be a self-started, demonstrate resourcefulness, and have good problem-solving skills.</li></ul> VALUABLE BENEFITS:We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.Some benefits included in this role are:<ul><li>Generous time off, including personal and volunteering.</li><li>Tuition reimbursement and professional development opportunities</li><li>Charitable contribution match programs</li><li>Stock purchase opportunities</li></ul> To learn more about a career at MMA, check us out online: or flip through our recruiting brochure: us on social media to meet our colleagues and see what makes us tick:<ul><li> applicable base salary range for this role is $60,000 to $128,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at:

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...