Engineer - Global Loyalty & Benefits
<p>At American Express, we are always looking to innovate and deliver best-in-class experiences for our customers. We are looking for an experienced and motivated Engineer - Global Loyalty & Benefits to join our team. This individual will be responsible for designing, developing, and delivering innovative customer loyalty and benefit offerings across the globe.The ideal candidate should have a passion for technology and a deep understanding of customer loyalty and benefit programs. We are looking for someone who is able to think creatively and strategically, while also being able to execute tasks with attention to detail. The ideal candidate must also have excellent communication and interpersonal skills, as well as the ability to work well in a team environment.The successful candidate must have a Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, and a minimum of 3-5 years of experience with customer loyalty and benefit programs. A demonstrated track record of success in customer loyalty and benefit program design, development, and delivery is preferred. If you are passionate about technology, thrive in a fast-paced environment, and have the required qualifications, we invite you to apply for this exciting opportunity. Responsibilities: Design and develop innovative customer loyalty and benefit offerings. Collaborate with engineers, product owners, and designers to create customer-centric solutions. Develop strategies and plans to ensure successful implementation of loyalty and benefit programs globally. Monitor customer feedback and analyze data to inform future development initiatives. Ensure compliance with applicable regulations and industry standards. Develop and maintain relationships with partners and vendors. Troubleshoot technical issues and provide technical support. Participate in product and feature testing. Track KPIs and other performance metrics. Contribute to overall team success by staying abreast of trends and developments in the industry.</p><p>American Express is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</p>