Engineer II, IAM (2 positions open)

About the position

AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence, AARP strengthens communities and advocates for what matters most to the more than 100 million Americans 50-plus and their families: health and financial security, and personal fulfillment. AARP also works for individuals in the marketplace by sparking new solutions and allowing carefully chosen, high-quality products and services to carry the AARP name. As a trusted source for news and information, AARP produces the nation's largest-circulation publications, AARP The Magazine and the AARP Bulletin. Information Technology Services is responsible for AARP enterprise-wide technology and information security functions. Services range from infrastructure design and operations, system and software lifecycle implementations, enabling the mobile workforce and protecting AARP network, systems and data. A variety of technologies and practices are used including cloud computing, automation, artificial intelligence and machine learning within highly collaborative Agile teams. The Engineer II works with cross-functional teams and customers to understand business requirements and translates into technical specifications. They discover the true requirements underlying feature requests and recommend alternative technical approaches. The Engineer II partners with cross-functional technical teams to launch projects and provide ongoing technical support. They collaborate with management to identify opportunities to streamline technology processes and develop new procedures that support the business unit/department.

Responsibilities

  • Establishes a technical roadmap for the platform and/or capability strategy and lifecycle that considers value-based outcomes, costs to maintain, supportability, and performance.
  • Ensures sound integration, data, security, and business architecture design throughout all stages within the platform and/or capability lifecycle.
  • Provides rapid delivery and development of technical solutions that align with business and/or platform desired outcomes.
  • Troubleshoots and resolves technical issues related to platform or capability systems, solutions, and services.
  • Innovates and drives continuous improvements of implementation methodology and technical service offerings based on customer/employee experiences or other enterprise objectives/outcomes.
  • Participates in a Community of Interest for engineers across all capability and platform teams to share information and strengthen understanding of business needs and technology-based business solutions.
  • Develops and maintains deep technical knowledge and expertise related to domain area systems, solutions, services, and applications.

Requirements

  • 5+ years of hands-on experience expertly managing Dynamic Host Configuration Protocol (DHCP) and Domain Name System (DNS) services with Microsoft and Infoblox solutions, as well as Secure DNS and content filtering services with Cisco Umbrella and Fortinet Fortigate, for large-scale enterprises with a variety of endpoints (e.g., laptops, servers, networking equipment, IOT devices, etc.).
  • 2+ years of prior experience managing identify and access management (IAM) systems, including Microsoft Active Directory (AD) and Microsoft Entra (Azure AD), M365 Multi-Factor Authentication (MFA) and Conditional Access Policies, and Privileged Access Management (PAM) solutions, such as CyberArk.
  • Capable of troubleshooting complex system integrations, large-scale networks, and other performance and configuration issues with IAM solutions; planning and executing IAM product roadmap/evolution upgrades and new features; evaluating new identity technologies; and independently deploying new technologies (i.e., from High Level Design to Detailed Design to Deployment).
  • Ability to lead and execute iterative migration of on-premises Active Directory environments to Microsoft Entra ID, including hybrid identity configurations and cloud-only models.
  • Demonstrated experience with assessing and documenting existing AD dependencies (users, groups, service accounts, GPOs, applications) and developing migration strategies.
  • Demonstrated experience with designing and implementing Entra ID architecture, including tenant configuration, domain integration, and identity lifecycle management.
  • Familiarity with Jira, Confluence and ServiceNow tools for collaboration
  • Familiarity with cloud computing (e.g., AWS, Azure, GCP).
  • Regular and reliable job attendance
  • Effective verbal and written communication skills
  • Exhibit respect and understanding of others to maintain professional relationships
  • Independent judgement in evaluation options to make sound decisions
  • Home office environment with the ability to work effectively surrounded by moderate home environment noise - (Telework)

Benefits

  • 401(k)
  • 100% company-funded pension plan
  • health, dental, and vision plans
  • life insurance
  • paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave
  • performance-based and peer-based recognition
  • tuition reimbursement
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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