FBO Manager

The purpose of this position is to manage all functions of the Fixed-Base Operator (FBO) including , making pricing recommendations, marketing and the supervision of staff.<br><br><strong>Essential Duties And Responsibilities<br><br></strong>Ø Supervises staff by prioritizing and assigning work, conducting performance evaluations, ensuring staff training and compliance, adherence to policies and procedures, and making hiring, termination, and disciplinary recommendations.<br><br>Ø Manages and coordinates all charter requests.<br><br>Ø Makes weekly fuel pricing recommendations.<br><br>Ø Serves as the Air Elite liaison.<br><br>Ø Manages the marketing of the FBO business.<br><br>Ø Attends applicable trade shows.<br><br>Ø Coordinates, implements & oversees training for customer service & line service.<br><br>Ø Assists with the FBO budget development and monitoring.<br><br>Ø Oversees all safety initiatives - National Air Transportation Association (NATA) Safety 1st & International Standard for Business Aircraft Handlers (IS-BAH) certifications.<br><br><strong>Supplemental Functions<br><br></strong>Ø Performs other similar duties as required.<br><br><strong>Knowledge<br><br></strong><strong>Job Specifications and Qualifications:<br><br></strong><ul><li>FBO Operations</li><li>Aviation Operations</li><li>Budget Management and Principles </li><li>Marketing Principles</li><li>Supervisory Principles</li><li>Applicable Local, State, and Federal Regulations<br><br></li></ul><strong>Licensing And Certifications<br><br></strong><ul><li>Valid North Carolina Driver’s License PLEASE NOTE: Applicants must meet the City’s criteria for an acceptable driving record.<br><br></li></ul><strong>Required Skills<br><br></strong><ul><li>Using computers & spreadsheets</li><li>Prioritizing work</li><li>Budget management and tracking</li><li>Leadership Skills</li><li>Training Skills</li><li>Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.<br><br></li></ul><strong>Required Experience<br><br></strong>Associate’s degree or diploma from an accredited college or university. technical, business, vocation, or correspondence school; with at least five (5) years of relevant and supervisory experience; or the City may consider an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.<br><br><strong><em>Please be sure to complete the application in full. Resumes may be uploaded with your application but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit. "See Resume" or "See Attachment" will NOT be accepted.<br><br></em></strong><em>If multiple applications are submitted to an individual position, only the most recent application received prior to the posting closing date will be accepted. Applications must be submitted by 11:59 PM on the closing date.<br><br><strong>Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone.</strong> <strong>To check the status of your application, please log in to your account</strong>.<br><br></em><em>The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations.</em>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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