Field Dealer Operations Auditor - Western Region

Position Overview

International Corporation is a leading North American truck manufacturer with great products, a strong market position, and best-in-class distribution networks.

We are seeking a Field Dealer Operations Auditor to join our Risk Management Team. This is a highly mobile, field-based role that provides the opportunity to work directly with dealers throughout the Western United States while supporting the financial integrity and operational controls of our wholesale business.

As a Field Dealer Operations Auditor, you will conduct audits at dealer locations, review records and processes, identify potential risks, and work with internal and external partners to ensure compliance with established policies and procedures. This role is ideal for someone who enjoys working independently, traveling frequently, and spending time in the field rather than being confined to a traditional office environment.

The position is remote, with the successful candidate based in or near a major city and airport within the Western U.S. The successful candidate must be located within reasonable proximity to a major airport to support the travel requirements of the role. The position requires up to 75% travel throughout the Western region, and a company vehicle is provided for business travel.

Because this is a field-based auditing position, the work environment can vary significantly. You should be comfortable visiting and conducting audits at dealer locations, spending extended periods on your feet, walking throughout large facilities and lots, and occasionally working outdoors in varying weather conditions. This role offers a unique opportunity to combine auditing, risk management, and field operations while building strong relationships across the dealer network.

Responsibilities

  • Conduct wholesale inventory floor plan audits and cash audits at assigned dealers.
  • Conduct inventory verification and reporting on shortages.
  • Educate dealers and their organization on NFC policies, procedures and practices.
  • Prepare and maintain various records, reports and files pertaining to territorial activities.
  • Assist in open account resolution and missing title reconciliation as needed.
  • Conduct training meetings with dealer personnel on new Navistar programs and policies.
  • Attend dealer events and outings as assigned.
  • First point of contact for dealer questions and resolution of issues.
  • Build dealer loyalty in assigned territory.

Minimum Requirements

  • Bachelor's degree and at least 1 year of risk management or insurance experience
OR
  • Master's degree and no experience
OR
  • At least 3 years of risk management or insurance experience

Additional Requirements

  • Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. We do not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)

Desired Skills

  • Positive Attitude, Ethics, and Values which support our company’s values, and a healthy, high performance culture
  • Knowledge of credit terms is a plus
  • Knowledge of wholesale floor plan process is a plus
  • Knowledge of NFC Wholesale Credit and Wholesale Operations policies and procedures is a pluys
  • Strong verbal and written communication skills.
  • Proficient in MS Outlook, Excel, Word and PowerPoint.
  • Good organizational and time management skills.
  • Ability to travel up to 75% throughout the Western area
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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