French Content Moderator Sofia, Bulgaria (with Relocation Package)

September 15, 2026

We are seeking a French Content Moderator to help maintain a safe, respectful, and positive online environment for our users and community. In this role, you will be responsible for reviewing and evaluating user-generated content, investigating reports, and taking appropriate action to enforce community standards and platform policies.

You will play a key role in identifying harmful behavior, mitigating risks, and improving the overall user experience by proactively addressing safety concerns and supporting continuous improvements to trust and safety processes.

Please note: You must be eligible to work in Bulgaria and able to work in Sofia, that's mandatory.

Key Responsibilities

Review and evaluate user-generated content, including profiles, videos, messages, and other reported content, ensuring compliance with community guidelines and platform policies.
Investigate, assess, escalate, and resolve issues reported by users or flagged by internal systems.
Analyze data and contextual information to accurately determine the severity and impact of reported incidents.
Collaborate with cross-functional teams when handling sensitive or complex trust and safety matters.
Monitor trends and emerging risks to identify potential threats and prevent abuse before it occurs.
Develop qualitative and quantitative reports to support continuous improvement, optimization, and innovation within trust and safety operations.
Review new and existing platform features, providing recommendations that enhance user safety and reduce opportunities for misuse.
Contribute to maintaining a positive and secure community experience by enforcing policies consistently and fairly.

Qualifications

Fluency in French and English (minimum B1/B2 level).
Strong analytical and problem-solving skills with the ability to assess complex situations and make sound decisions.
Excellent time management and organizational abilities.
Outstanding written and verbal communication skills with strong attention to detail.
Ability to work effectively in a fast-paced environment and make critical decisions under pressure.
Experience reviewing content, moderating online communities, customer support, compliance, risk management, or trust and safety operations is an advantage.
Passion for online safety, digital communities, and creating positive user experiences.
Valid Authorization to work in Bulgaria

Working Conditions

Location: On-site
Starting date: 31st of August & September
Schedule: Rotational shifts between Monday and Sunday
Working Hours: 40 hours per week
Salary: 1485 euros per month
Performance Bonus: to be disclosed

What Success Looks Like

Consistently applying community standards and policies with accuracy and fairness.
Identifying and addressing emerging risks before they significantly impact users.
Contributing insights that improve operational processes, user safety, and platform integrity.
Supporting a healthy and welcoming online environment through proactive moderation and collaboration.

Relocation Package (if applicable)

Relocation Bonus: €1,500 Gross (paid in 2 installments) - to support relocation and initial rent costs.
21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...