[Hiring] Benefits Verification Representative @CVS Health
Role Description
CVS Health is offering a unique opportunity to be part of an extremely talented team within CVS Specialty as a Benefits Verification Representative. This position will require you to:
- Demonstrate strong attention to detail.
- Utilize problem-solving skills.
- Be a highly focused, performance-driven individual with a background in pharmacy or the healthcare field.
- Understand insurance carriers and concepts including drug cards, major medical benefits, and per diem coverage.
- Have knowledge of government and patient assistance programs.
In order to be successful in this role, you must:
- Verify insurance coverage for both new and existing patients.
- Process patient prescription orders in a timely manner.
- Demonstrate excellent customer service to patients, healthcare professionals, and insurance carriers.
This is a full-time position. We're open Monday thru Friday from 8am-6pm and you must be willing to work 40 hours within this schedule. No weekends, limited holidays, and covered parking on-site.
Qualifications
- 6+ months of experience with medical insurance, benefits verification, medical billing, or patient/healthcare customer service.
Requirements
- Verifiable High School diploma or GED is required.
Preferred Qualifications
- Bachelor's Degree in Communications or Healthcare related field.
- Pharmacy experience (PBM, Specialty, etc).
- Previous experience working with Prior Authorizations.
- Knowledge of Medicare, Medicaid, and third-party vendors.
- Healthcare related certifications and/or licensure.
Benefits
- Comprehensive benefits package including medical, dental, and vision insurance.
- Paid time off including sixteen paid days off and ten paid holidays.
- Retirement savings options.
- Wellness programs and other resources, based on eligibility.
Pay Range
The typical pay range for this role is: $17.00 - $34.15. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors. This position is eligible for a CVS Health bonus, commission, or short-term incentive program in addition to the base pay range listed above.
Application Process
Our application process is 2 simple steps:
- Apply online.
- Take your time while completing our Virtual Job Tryout (VJT).
We anticipate the application window for this opening will close on: 10/08/2026.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.