Inbound Insurance Sales Representative (Remote)
About the position
Every customer comes to us looking for a better, easier way to handle their insurance. As an Insurance Sales Representative, your mission is to deliver an exceptional, consultative experience that turns initial interest into long-term customer trust, matching each individual with the ideal coverage from Jerry’s panel of 55+ carrier partners.
Responsibilities
- Deliver standout customer experiences: Handle inbound calls for auto, home, motorcycle, and specialty insurance with high energy, patience, and genuine care.
- Educate and advocate: Go beyond standard answers to uncover savings or coverage gaps customers didn't know to look for, translating complex policy details into clear, easy-to-understand choices.
- Guide and bind: Craft tailored policy packages across our 55+ carrier partners and finalize coverage with ease.
- Navigate friction thoughtfully: Listen to customer hesitation with empathy, addressing concerns directly to ensure a smooth, transparent purchasing experience.
- Elevate the product: Act as the voice of the customer by sharing direct feedback with our product team to continuously refine our app and service offerings.
Requirements
- 2+ years of experience in sales, consultative account management, or high-touch service environments.
- Genuine empathy, warmth, and active listening skills.
- A true passion for helping people.
- Ability to manage competing priorities effortlessly while maintaining a high standard of service and attention to detail.
Benefits
- Medical, dental, vision insurance
- 401(k) match
- Paid time off
- Paid parental leave
- Wellness benefits
