International Food Safety and Quality Assurance Manager

About the position

As the Manager, International Food Safety and Quality Assurance, you will work closely with team members on the International Partnerships & New Ventures team. The International Food Safety and Quality Assurance (FSQA) Manager will support Chipotle’s licensed partners by partnering with suppliers, distributors, and others to develop and manage a world class Food Safety and Quality Assurance program. This individual is a champion for food safety and quality improvement programs throughout the supply chain and is driving continuous awareness and improvement in these areas. This candidate will write projects, studies and reports detailing improvements to achieve our food safety and quality goals.

Responsibilities

  • Support Chipotle’s partnership business in Mexico
  • In partnership with international operators and the domestic Chipotle FSQA team, develop and implement a comprehensive food safety and quality assurance strategy for international partnerships and joint ventures that uphold Chipotle’s industry-leading standards.
  • Conducting food safety and quality assessments at distribution centers, suppliers, and restaurants (as needed)
  • Work as a partner with both Chipotle and licensee supplier base and distributors to evaluate current programs and help them implement industry leading food safety and quality programs
  • Working with our supplier and laboratory partners to analyze data, collect samples and update necessary business and quality documentation
  • Establishing procedures for data collection with our suppliers and utilizing Statistical Process Control (SPC) to analyze results
  • Working with project leads on food safety and process improvement projects and summarizing result
  • Spend up to 50% time as needed in restaurants teaching, training and coaching field leadership
  • Perform a mix of announced and unannounced visits and use a visit guide to document all observations
  • Monitor 3rd party audit results, regulatory visit results, and other factors to target your visits to make the biggest impact
  • Participate in operations leadership meetings and events to ensure consistent messaging and influence Food Safety culture
  • Be an expert at all Chipotle policies and procedures so you can assess adherence and provide coaching during visits

Requirements

  • Bachelor’s degree required in Microbiology, Food Science, or a related field; Master’s or PhD preferred.
  • 5-8 years of Food Safety and Quality Assurance experience, plus 1-3 years of people leadership or supervisory experience.
  • Experience conducting supplier and distribution center audits, assessments, and quality evaluations.
  • Strong knowledge of food science, microbiology, food preparation techniques, and quality management systems.
  • Ability to lead and execute food research, quality assurance initiatives, and continuous improvement projects.
  • Skilled in data analysis, reporting, critical thinking, and using insights to support business decisions.
  • Highly organized, able to prioritize multiple projects, thrive in a fast-paced environment, and meet deadlines.
  • Working knowledge of domestic and international food regulations, including nutrition and allergen requirements.
  • Proficient in Microsoft Office and quality reporting systems
  • Willing to travel 50-60% for supplier and distribution center audits, perform sensory evaluations, and support projects beyond core responsibilities as needed.

Nice-to-haves

  • bilingual English/Spanish preferred.

Benefits

  • medical, dental, and vision insurance
  • 401k
  • sick leave
  • vacation time
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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