Licensed Health Insurance Agent - 100% Work From Home (Remote)

Healthcare Licensed Agent - 100% Work From Home

Work September 29 - End of Year

Are you a licensed healthcare insurance professional (with an active license) ready to work from home and make a real impact? Join our client's team and help people access the coverage they need while enjoying the flexibility of remote work.

Don't wait, secure your spot today and be part of a team making a real impact this enrollment season.

This is a remote role and can be filled by the qualified individuals living anywhere in the US except for: Alaska, California, Hawaii, Oregon, Washington DC, Washington, NC and Port St Lucie, FL

What You'll Do

As a Healthcare Licensed Agent, you will:

  • Support customers by phone and email with healthcare insurance questions.
  • Handle escalations with professionalism and accuracy.
  • Assist with billing, enrollment, and policy details.
  • Accurately document customer interactions.
  • Connect with dedicated leads provided to you.

What You Need:

  • Active Health Resident License valid through December 2025 (required)
  • NPN #- National Producer Number
  • Ability to pass a clear drug screening
  • Strong verbal and written communication skills
  • Reliable internet and a quiet home workspace

Your Home Setup Must Include:

  • Minimum download speed of 25 Mbps
  • Minimum upload speed of 10 Mbps
  • Stable ISP with no packet loss and ping under 30ms

Why You'll Love This Role

  • We provide the tools, support, and benefits to help you succeed:
  • Paid training plus incentives and bonuses based on performance
  • Medical, Dental, and Vision coverage
  • 401(k) with company match
  • Paid time off to recharge

Qualifications

  • High School Graduate or GED
  • 1-year Customer service experience minimum
  • Over 18 years of age
  • Ability to type 25 wpm
  • Comfort with desktop computer system
  • Proven oral & written communication skills
  • Possess Resident Health Insurance License

Remote

Skills:
Billing, Communication Skills, Computer Systems, Customer Escalations, Customer Relations, Customer Support/Service, Desktop PC, Health Insurance, Healthcare, High School Diploma, Internet Service Providers, Presentation/Verbal Skills, Work From Home, Writing Skills


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PSG Global Solutions LLC



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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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