Medical Receptionist (Patient Coordinator)

September 30, 2026

Are you passionate about helping people, building relationships, and creating exceptional patient experiences?

At Precision Physiotherapy, we're looking for an energetic, organized, and people-focused Patient Coordinator to be the welcoming face of our clinic. If you thrive in a fast-paced environment, enjoy connecting with people, and love being part of a supportive team, we'd love to meet you!

What You'll Do

Welcome patients with a warm, professional, and positive attitude.
Answer phones, respond to inquiries, and schedule appointments efficiently.
Coordinate patient bookings and maintain an organized clinic schedule.
Educate patients on treatment plans and available services.
Build strong relationships with patients to ensure an outstanding experience from their first visit to their last.
Assist patients with insurance, billing, and administrative paperwork.
Collaborate with our healthcare team to keep clinic operations running smoothly.
Help patients commit to their care plans by confidently discussing treatment recommendations and scheduling future appointments.

What We're Looking For

We're looking for someone who is:

A confident and friendly communicator.
Passionate about delivering exceptional customer service.
Comfortable discussing treatment plans and encouraging patient commitment.
Highly organized and able to multitask in a busy environment.
A problem solver who takes initiative.
Professional, reliable, and detail-oriented.
Positive, coachable, and eager to learn.
Available to work flexible shifts, including evenings and occasional Saturdays.

Qualifications

Previous experience in customer service, reception, in medical/healthcare setting
Strong verbal and written communication skills.
Excellent organizational and time management skills.
Comfortable using computers and learning new software.

Why Join Precision Physiotherapy?

Competitive compensation.
Comprehensive training and ongoing support.
Opportunities for growth and career development.
A positive, collaborative, and supportive team culture.
The opportunity to make a meaningful impact on patients' lives every day.

We're Looking for More Than Experience

We're looking for someone who genuinely enjoys helping people, communicates with confidence, and takes pride in creating an exceptional patient experience. If you're motivated, personable, and thrive in a team environment, we'd love to hear from you.

Apply today and become part of a team that's passionate about helping people move better, feel better, and live better!

Pay: $18.00-$20.00 per hour

Benefits:

Company events
On-site parking

Ability to commute/relocate:

Dundas, ON L9H 1V3: reliably commute or plan to relocate before starting work (required)

Application question(s):

Are you able to work Mon-Fri, Morning and Evening shifts?
Are you aware this is a Part-Time position?

Experience:

Medical Patient Coordinator: 2 years (required)

Work Location: In person

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

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7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...