National Account Execuive

At Old Dominion, we don't just move freight—we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and staying true to the values that have guided us for more than 90 years. Our PROMISES values shape how we work, our family culture shapes how we treat one another, and our commitment to being the Best in the Game drives everything we do. If you're looking for more than just a job, you'll find a career built on trust, teamwork, and opportunity at OD. Manage all identified and prospective national accounts within the assigned territory with the objective of profitable revenue development. Primary Responsibilities Conduct sales presentations to groups and/or individuals Develop and follow a specific call agenda and enter calls and expense records timely Provide timely and accurate information on rates and rate changes, improvements and enhancements in company service, new service offerings, new points serviced and account pricing when appropriate Handle complaints expeditiously through appropriate channels Coordinate and manage customer service requirements with their national account coordinator Design solutions for specific customer transportation requirements and challenges Analyze monthly account revenue as compared to account revenue goals Schedule the time and make an effort to keep in frequent contact with your accounts in accordance with their potential and the company’s share of their business Plan each weekly itinerary for the most cost/time effective and efficient coverage of the territory Maintain records of assigned accounts, prospects and direct customer mailing lists Initiate sales leads and answer assigned leads promptly Promote company policies and the value proposition of Old Dominion’s service products When required and/or appropriate, provide timely account updates to Senior Management Consistently pursue new national account opportunities Coordinate strategic account development efforts with Field Sales and Operations Conduct Service Center and Corporate Office tours with existing and potential clients Coordinate collections efforts with Accounts Receivable team Facilitate claims resolution when required Schedule and complete regular customer centric entertainments Job Qualifications Education: Bachelor’s degree in Business or related field preferred Experience: 7 years of business to business sales experience in the transportation industry Comprehensive understanding of company history, policies, organizational structure, pricing, and tariff rules, and company scope of operations and service capabilities Knows our competitors’ services and policies, markets, and channels of distribution Strong interpersonal and relationship building skills Excellent verbal and written communication skills Demonstrate proficiency with Microsoft Excel, Word, PowerPoint, and Salesforce Working Days: Monday,Tuesday,Wednesday,Thursday,Friday, Working Shift: Shift and hours to be determined. Work days/shifts may change based on scheduling and business needs and are provided as guidelines at the time of posting. Join the OD Family Today! As a Full Time member of our Family, you and your family are eligible to receive: Great Health Benefits including a Zero premium medical plan for employee only coverage Vision & Dental Short Term & Long Term Disability Flex Spending Accounts 401k Retirement plan with company match and additional company annual discretionary match opportunity Life Insurance Wellness Program Tuition Reimbursement for Drivers and Technicians Training and growth opportunities to build a career We prioritize our OD family of employees Ability to advance through our promote from within philosophy National Career Opportunities Available at our 260+ service centers Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s). If you have questions regarding this posting or require assistance with the application process, please click here for contact information. Welcome to Old Dominion. If you are looking for a new career with the best LTL (Less-than-Truckload) carrier in the industry you’ve come to the right place. Many companies tout their family atmosphere, but at OD it truly is a reality. We’ve grown from our humble beginnings of a single truck and one route in 1934 started by Earl and Lillian Congdon to a company of over 23,000 employees. At OD we strive daily to keep the family spirit alive and help the world keep promises.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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