National Account Manager - 100% Remote

Job Summary

We are seeking an experienced National Account Manager to drive the growth and management of key national accounts within the industrial filtration market. This role is responsible for developing strategic customer relationships, identifying new business opportunities, and ensuring exceptional service delivery. The ideal candidate will have a strong background in B2B industrial sales, experience managing national or multi-site accounts, and the ability to collaborate effectively across cross-functional teams in a remote environment.

Key Responsibilities

  • Manage and grow strategic national customer accounts by building long-term relationships and identifying expansion opportunities.

  • Develop and execute account plans to achieve revenue growth and customer retention objectives.

  • Identify new business opportunities within existing accounts and target new customers in the industrial sector.

  • Conduct virtual and occasional on-site meetings with customers to understand business needs and present tailored solutions.

  • Prepare proposals, quotations, and pricing strategies aligned with customer requirements.

  • Lead contract negotiations and ensure successful execution of customer agreements.

  • Coordinate with operations, customer service, and internal stakeholders to ensure timely delivery and high levels of customer satisfaction.

  • Monitor account performance, analyze sales trends, forecast revenue, and prepare regular business reports.

  • Maintain accurate customer information, sales activities, and pipeline updates using CRM and ERP systems.

  • Gather customer feedback and monitor market trends to support product improvements and business growth initiatives.

  • Collaborate with sales leadership and marketing teams to support promotional activities and product awareness.

Required Qualifications

  • Minimum 5+ years of experience in B2B industrial sales, preferably within filtration, manufacturing, or technical products.

  • Proven experience in national account management, business development, and customer relationship management.

  • Experience managing multi-site customers and/or national distributor partners is preferred.

  • Strong communication, negotiation, and presentation skills.

  • Proficiency with CRM platforms, ERP systems, sales reporting tools, and Microsoft Office Suite.

  • Ability to work independently in a remote environment while managing multiple priorities.

  • Willingness to travel as required for key customer meetings and account management.

  • Strong analytical skills with the ability to interpret sales data, market trends, and customer requirements.

  • Bachelor's degree in Business, Engineering, or a related field, or equivalent relevant experience.

  • Technical aptitude and the ability to discuss industrial product specifications and applications with customers.

Preferred Experience

  • Background in industrial filtration, manufacturing, or related technical industries.

  • Experience working with national distributors and enterprise-level industrial customers.

  • Demonstrated success managing large account portfolios and driving revenue growth.

  • Experience handling average enterprise-level deal sizes in the industrial B2B market.

Key Competencies

  • Strategic Account Management

  • Business Development

  • Sales Forecasting & Pipeline Management

  • Customer Relationship Management

  • Contract Negotiation

  • Cross-functional Collaboration

  • Market Analysis

  • Technical Sales

  • Problem Solving

  • Results-Oriented Mindset

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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