Paradise Park - Server

 




About Us
We are the marinara-muddled minds behind Happy Camper, Homeslice, and Paradise Park. Our restaurants are wall to wall with lights, murals, and vignettes for the perfect gram. We are known for our art inspired spaces, delicious food and great vibes. Our brand is glued together by our company culture. Currently, we are looking for other folks who are enthusiastic about being part of our team and growing our ever-evolving brand. Many of our employees have been with the company from the first installment of the brand. Our careers feel like a life purpose for many of us and a common thread is that we pay a distinct amount of attention to detail in creating this atmosphere. The ideal candidate wants to really enjoy their work environment and the people they work with. With a restaurant group expanding as rapidly as we have, we need someone who is self-motivated, and willing to take initiative. The ideal candidate wants to really enjoy their work environment and the people they work with. With a restaurant group expanding as rapidly as we have, we need someone who is self-motivated, and willing to take initiative.


Paradise Park - Wicker Park - Happy Hospitality
1913 W North Avenue
Chicago, IL 60622


Position Opening: Server


Job Summary
Provide friendly and responsive service to create an exceptional experience for all of our guests by having extensive food and beverage knowledge, energetically interacting with guests, taking orders and effectively running multiple tables. You will need to be quick on your feet (literally and metaphorically) and have a polite yet fun attitude. If you enjoy talking to people and thrive in a fast-paced workplace, we’d like to meet you!



Responsibilities

  • Greets guests in a positive, friendly manner, making them feel welcome.
  • Guide guests through all phases of their experience at our venue.
  • Exhibit proper knowledge, service techniques and delivery of Food and Beverage offerings.
  • Describe Food and Beverage features on a daily basis.
  • Provide top notch service to multiple tables at a time
  • Work alongside bussers in clearing and re-setting tables.
  • Work with a sense of urgency at all times to provide anticipatory service which anticipates the guests’ needs and appreciates the fine details of service.
  • Communicate with management regarding all customer needs comments or incidents.
  • Follow all procedures and policies set forth by the company, division and Health Department following all health and safety regulations.
  • Perform all opening and closing duties as assigned


Other Functions

  • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
  • Complying with health and food safety standards, restocking items, cleaning,
  • Provide great customer service, company policies & procedures
  • Be a positive, upbeat, and personable person at all times while working.
  • Be able to stay calm and collected in what could at sometimes be a stressful environment.
  • Take on other responsibilities as assigned by Management


Physical Functions

  • Ability to stand/walk a minimum of 8 hours or as needed.
  • Must be able to exert well-paced and frequent mobility for periods of up to 8 hours or as needed.
  • Be able to lift and carry multiple items ie: heavy plates and tray of drinks
  • Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
  • Work in both warm and cool environments
  • High levels of noise from music, customer and employee traffic.
  • Must be able to tolerate potential allergens:  peanut products, egg, dairy, gluten, soy, seafood and shellfish.


Qualifications/Requirements

  • At least 21 years old
  • Have a minimum of 2 years serving experience
  • Ability to work quickly while maintaining safety standards and procedures
  • Ability to work daytime and nighttime shifts that may last into the later hours of the night
  • Weekend availability is necessary
  • Ability to work consistent schedule at least 4 days per week
  • Does high-quality work while unsupervised
  • Able to safely lift and easily maneuver trays of food when necessary
  • Willing to follow instructions and ask questions for clarification if needed
  • Able to handle money accurately and operate a point-of-sale system
  • Able to work in a busy restaurant environment
  • Minimum 2-3 years of high-volume serving experience
  • Able to work in a standing position for long periods of time
  • Ability to provide top notch customer service in a fast-paced environment
  • A positive attitude and ability work well under pressure with all restaurant staff


Certifications
Basset Certification
Food Handlers Certification


Compensation Details
Hourly Rate: $12.62/hr. Chicago tipped minimum wage.
Tips: Servers also receive tips from guests. While tip amounts may vary, the average Server at this location earns between $40-50/hour total. (Base hourly rate + tips).


Benefits
Get Paid $ to Refer your Friends*
50% dining discounts during shift
25% dining discounts at other Happy Hospitality locations
Flexible schedules in a fun, family friendly, team environment
Medical, Dental and Vision Options**
Paid time off – vacation and sick**
Free Uniform (Up to two branded T-Shirts)  

**Eligibility based off of time in position and average hours worked
*Referred Employees Must Be in Good Standing



Department: Front of House
Reports to: General Manager
Status: Variable Hour 
FLSA Code: Non-exempt
Location: Chicago



Happy Hospitality is an equal opportunity employer. We value diversity in gender, race, ethnicity, sexual orientation, gender identity, disability, religion, age, veteran status, life experiences and ideas. We are committed to providing equal employment opportunities and strive to provide an inclusive culture that embraces diversity.


Must be eligible to legally work in the United States.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

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Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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