Patient Journey Navigator, Clinical Research at Kelly: 100% Remote (Stafford, TX)

September 15, 2026

Patient Journey Navigator, Clinical Research

Location Stafford, TX, US

Category Scientific

Education Level Bachelors Degree

Full Time, Temporary

Experienced (Non-Manager)

Industry Biotechnology/Pharmaceuticals

First Shift (Day)

Job Description:

Title: Patient Journey Navigator, Clinical Research

Pay: Starting at $70/hr

FT or PT: Full-Time, Contract/Consultant

Location: Fully remote position, no travel required

Assignment duration: Through the end of the year, with a possibility of a 3-4 month extensio

Kelly® Science & Clinical is seeking a Patient Journey Navigator for a contract position supporting our client in the innovation-driven biotech sector. If you’re passionate about optimizing patient experiences in clinical trials and are ready for an impactful new challenge, trust The Experts at Hiring Experts.

Key Responsibilities:

Provide program management support for Project Management as a Patient Journey Navigator, supporting US and Canadian sites
Complete internal training, pass QC checks, and align with the global patient journey lead
Lead and coordinate touchpoint calls with site staff, take meeting minutes, and design patient journeys in real time based on unique patient needs and site logistics
Follow up with sites to expedite patient randomizations, aligning with internal stakeholders (Clinical Operations, Patient Journey Leader, Clinical Development, Clinical Sciences, Global Patient Supply, Project Management, GMP Operations, Quality Control, Quality Assurance)
Coordinate with leads for MVR slots, randomization dates, and manufacturing start dates
Independently manage V2V patient workflows to achieve operational excellence goals
Complete and review randomization tables; support the global patient tracker
Guide sites regarding EDC sections required before randomization
Collaborate with Patient Journey Navigators (PJNs), Clinical Research Associates (CRAs), and both internal and external teams for timely OOS communications
Serve as a knowledgeable and highly-available contact for site stakeholders, providing guidance even after hours

Requirements:

Minimum of 6 years' clinical environment experience (sponsor/CRO as a CRA or site study coordinator)
Proven exposure to complex oncology trials, preferably in cell therapy
Excellent communication skills and a highly analytical and problem-solving mindset
Flexibility to respond in a timely manner even outside standard business hours as needed (requests outside business hours or weekends are exceptional but possible)

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...