People Operations Associate/ HR Ally - Remote Options

People Operations Associate

About the Us

Red Rabbit is a Black-owned School Food Management Company that works with hundreds of schools, districts, and food banks to uplift communities of color throughout the North East and Mid-Atlantic Regions.

Our professionally trained chefs create menus, source farm fresh ingredients, and cook delicious, thoughtful, and familiar food. School food matters not only because it’s integral to good health, but because what children eat is an essential part of their cultural identity and sense of self.

About the Role

The People Operations Associate is part of the People & Development department, whose primary goal is to ensure our teams feel needed and appreciated. This role provides a unique opportunity to be a part of a fast growing Black-owned organization committed to building a safe and inspiring workplace for our BIPOC employees.

The POA will be responsible for supporting Red Rabbit’s operations leaders to uplift and support their teams in a systematic way, ensuring team and manager are in professional alignment, and advocating for employees to create opportunities for growth. Reporting to the office of the Chief Business Officer, the POA is part of a team that supports 200 employees across urban centers in New York, New Jersey and Philadelphia. The role will require some travel but offers ample opportunity to work remotely.

The ideal candidate is a bi-lingual (Spanish), well-rounded HR professional, Social Worker or high-functioning manager who has a passion for social justice in the workplace. Must be able to Travel within one of the regional areas of NY/NJ and PA

Key Responsibilities

  • Employee Support / Advocacy: Advise, coach and counsel managers on employee relations issues, and formulate specific measurable actions to help them resolve issues, increase effectiveness, build relationships and achieve business goals.
  • Operations Management: Drive functional excellence and process improvement. Support recruiting efforts by understanding where the needs are in organization and maintain a global view for internal promotions. Administer various HR policies and procedures. Ensure employees are on a growth path.
  • Administrative Duties: Manage the HRIS system ensuring the integrity of all data entry. Develop internal recruiting strategies for open positions. Collaborate with managers to identify recruitment needs. Assist with the on-boarding experience with managers and serve as the key resource for new hires as they acclimate to Red Rabbit.

Skills Required

  • Bachelor's degree in Social Work or Human Resources or Career Coach, or relevant certifications
  • 2+ years Case Work experience or HR experience, preferably in a Hospitality/Restaurant or School environment.
  • 1+ years management experience of a team of 3 or more
  • An entrepreneurial spirit and desire to be part of a growing, mission-based company.
  • Must share our passion for building equity for children of color and improving nutrition in schools.
  • Must have excellent communication skills and be extremely well organized.
  • Proficient in Spanish a big plus!
  • Must be able to do some travel within PA

Salary and Benefits

  • Salary: $60,000-$75,000
  • Generous PTO
  • Health, Dental, Vision Insurance
  • 401k Option
  • Professional Development
  • Education Reimbursement Opportunities
  • Travel Reimbursements

Reports to: Office of the Chief Business Officer

Department: People & Development

Location: Remote - with some required travel between NY/NJ/PA

Hours: 9AM - 5PM

Days: Monday -Friday

About Red Rabbit

Founded in 2005, Red Rabbit is a black-owned, MWBE Certified, K-12 school food management company that believes choosing to feed children diverse and nutritious food is an act of social justice. Red Rabbit celebrates all cultures in the urban school cafeteria by preparing meals that reflect the heritage of the kids they serve. The company places professionally trained chefs in the school cafeteria to create culturally relevant meals that become part of the school community. From our kitchens, Red Rabbit prepares and delivers thousands of heritage-based, scratch made meals to the Greater New York, Philadelphia and New Jersey regions.

Red Rabbit is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, or sexual orientation.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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