Product Associate/Manager

About the position

We're looking for a Product Associate/Manager to own the core systems and experiences that power how developers and teams purchase, manage, and grow with GitKraken. This includes everything from how users work together and manage their organization, to the backend infrastructure that keeps our products running smoothly. This role is responsible for building systems that all of our products touch, so you won't be siloed. You'll need to understand how the pieces connect and communicate clearly across teams to move things forward. You'll work across the full product lifecycle - from identifying gaps in our current systems to writing specs, aligning stakeholders, building prototypes, shepherding features to launch, and evaluating the impact. The ideal candidate combines product vision with excellent communication and execution skills, with a curiosity for the future of software development. Your decisions will have a direct impact on how 40 million developers and 100,000 organizations experience GitKraken, and you will have the opportunity to engage directly with our user community through research, interviews, and testing to ensure we're solving real problems. This is an exciting opportunity to join a strong, technical product team while being part of a company that uniquely balances growth with profitability. Day-to-day, you'll work closely with a dedicated Engineering team to scope and deliver projects, while also partnering with Finance, Marketing, and Customer Success to ensure what you ship drives real business outcomes. You'll also work directly alongside our VP of Product & Engineering and CMO, giving you a front-row seat to how product, growth, and go-to-market decisions get made at a fast-paced, growth-focused company. If you're detail-oriented, data-savvy, and know how to leverage AI tools to work faster and think bigger - and you're ready to grow fast doing it - we'd love to hear from you.

Responsibilities

  • Drive the product roadmap for GitKraken's core systems and user-facing experiences like subscriptions and billing, org management, notifications, and settings.
  • Work hand-in-hand with Engineering teams to scope, prototype, and ship solutions grounded in research and data.
  • Write clear specs, user stories, and prototypes that guide feature development so teams can build with confidence
  • Align cross-functional stakeholders across Finance, Marketing, and Customer Success to keep launches on track and outcomes measured
  • Dig into product and business metrics to surface friction points, sharpen priorities, and evaluate impact

Requirements

  • 0–6 years of experience in product management, engineering, or project management, or a closely related role. The job title will vary based on experience.
  • An entrepreneurial and systems-thinking mindset, with the ability to navigate ambiguity and solve problems creatively
  • Strong attention to detail and a data-informed approach to prioritization and decision making
  • Clear, confident communication skills - equally comfortable writing a spec, presenting to a senior leadership, or syncing with an engineer.
  • Ability to manage multiple workstreams and stay organized in a fast-moving environment
  • Experience or comfort working with cross-functional stakeholders across technical and non-technical teams

Nice-to-haves

  • Exposure to developer tools, developer workflows, or B2B SaaS products
  • Experience with AI-assisted development tools or workflows
  • Familiarity with billing systems, subscription models, or SaaS monetization
  • Understanding of PLG (product-led growth) strategies and/or growth metrics

Benefits

  • Competitive compensation with annual performance-based pay increases
  • Flexible Paid-Time-Off Policy & paid company holidays (chosen by our employees)
  • Generous paid parental leave
  • Pet insurance plan (with no exclusions)
  • Health, dental, and vision insurance with competitive employer cost-sharing
  • Modern, fully equipped offices designed to maximize productivity in a hybrid environment
  • Great Place to Work Certified
  • Paid career development opportunities, audiobook subscriptions, and mentorship
  • 401(k) retirement plan plus company matching
  • Company paid domestic trip after your 1-year anniversary & an international trip every 5 years
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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