Regional Director of Operations

<div><b>JOB SUMMARY: </b>Administer operational and marketing programs for region to maximize sales and profits.<br/><br/><b>RESPONSIBILITIES:</b><br/><ul><li>Develop a tactical plan and successfully implement it to meet the goals of the group's strategic and annual plan.</li><li>Develop and maintain an organization capable of successfully operating the stores in the region so as to meet sales, margin, expense and profit objectives.</li><li>Provide counsel and direction to District Managers and store employees on operational, marketing and employee relation issues.</li><li>Review sales and gross margin plans for stores in region.</li><li>Implement merchandising programs in conjunction with Category Managers/Marketing.</li><li>Work with Training Department to implement associate training programs and other personnel developmental programs.</li><li>Monitors for appearance and condition of all physical assets in region, i.e. building, company cars, etc.</li><li>Monitors for control of cash, inventory and any other assets in region.</li><li>Monitors for quality of associates at all levels within region.</li><li>Responsible for maintaining or exceeding customer service standards.</li><li>Responsible for adherence to company policies, procedures and compliance programs.</li><li>Implement operating procedures for region.</li><li>Recommend and review loss prevention programs in conjunction with Loss Prevention and Operational Excellence.</li><li>Review building maintenance plans with District Manager, Construction and VP of Operations.</li><li>Administer performance and salary review program for region; conduct District Manager reviews.</li><li>Review and recommend store rebuilds, remodels and other asset improvement projects.</li><li>Review and approval of routine staying-in-business and small project enhancement projects.</li><li>Recommend and coordinate gasoline retail prices with Fuel Director.</li><li>Maintain an updated succession plan.</li></ul><br/><br/><b>KNOWLEDGE, SKILLS AND OTHER QUALIFICATIONS REQUIRED:</b><br/><ul><li>Demonstrated ability to develop gross profit plans; must have good analytical skills and excellent communication skills.</li><li>Strong supervisory skills and ability to develop people.</li></ul><br/><br/><b>EDUCATION/TRAINING REQUIRED:</b><br/><ul><li>4-year degree in business, marketing or equivalent; must have previous supervisory and store management/District Manager experience.</li><li>10-12 years progressive store operations with retail experience, marketing experience preferably in a convenience store setting.</li></ul><br/>Salary Range: $90,000 to $110,000<br/><br/></div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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