Remote Virtual Registered Nurse (Care Manager) - $90K - Full Time - MUST HAVE NY LICENSE!

Virtual RN Care Manager – Complex Care – $85K–$90K – Remote WFH (NY Licensed)

MUST HAVE A New York LICENSE!!! Work Schedule is EST. Eastern Standard Time - All Patients reside in New York.

DO NOT APPLY IF YOU DON'T HAVE A CURRENT NY NURSING LICENSE!

Pioneer Proactive Virtual Nursing, Elevate Post-Discharge Outcomes, and Keep Complex Patients Safely at Home!

Are you an experienced, tech-savvy Registered Nurse with a strong background in complex case management and palliative care? Do you excel at identifying clinical risks early, leading empathetic patient outreach, and navigating value-based care models—all from the comfort of your home office?

Join a forward-thinking, technology-enabled clinical care coordination organization dedicated to transforming home-based healthcare. We partner with home health agencies to manage high-risk, medically complex adult and geriatric populations across Medicare, Medicare Advantage, and Medicaid. Operating as a virtual extension of the clinical team, we combine RNs, physicians, care navigators, and pharmacists supported by cutting-edge technology to provide continuous monitoring and rapid post-discharge follow-up.

As a Virtual RN Care Manager, your core focus will be managing a panel of 80–100 high-risk, post-discharge patients assigned from a single partner organization. You will create personalized care plans, perform proactive telephonic outreach, and step in during complex clinical escalations with one overarching mindset: "Whatever it takes to keep the patient safely at home."

What You’ll Do: Proactive Care Coordination & Clinical Monitoring

  • Panel & Care Plan Management: Oversee an assigned panel of 80–100 high-risk post-discharge patients (receiving ~3–4 new admissions weekly); conduct initial post-discharge assessments and build tailored, proactive care plans.
  • Proactive Outbound Outreach: Conduct routine telephonic follow-ups and symptom monitoring to close care gaps, address social determinants of health (SDOH), and prevent avoidable ER visits and hospital readmissions.
  • High-Acuity Re-Engagement: Re-engage with established patients to handle higher-level clinical escalations, including complex wound care issues, uncontrolled symptoms, medication management, or acute deterioration.
  • Interdisciplinary Escalation & Collaboration: Partner closely with physicians, APPs, Clinical Coordinators, pharmacists, and field home health staff to adjust care plans and escalate urgent medical concerns.
  • EHR & Analytics Optimization: Document all assessments, care coordination, and risk indicators in real time within Canvas EMR using modern analytics and clinical management tools.
  • Structured Virtual Collaboration: Actively participate in scheduled team touchpoints, including mandatory daily morning huddles (9:00 AM) and weekly virtual collaboration meetings.

Schedule & Location - EST - Eastern Standard Time - Nurses to Work New York Time!

  • Hours: Monday–Friday, 8:00 AM – 5:00 PM EST (Includes a 1-hour lunch break).
  • Mandatory Huddles: Daily at 9:00 AM; Tuesdays at 2:00 PM; Wednesdays & Thursdays at 8:30 AM.(All Virtual)
  • Setting: 100% Remote / Work From Home. Occasional periodic in-person meetings, client trainings, or quarterly team retreats may be required.
  • Equipment & Stipends: Laptop provided; includes a $40 monthly internet stipend and NY state nurse license renewal coverage.
  • Optional Triage Coverage: On-call triage participation is not required, but after-hours coverage opportunities are available for additional stipend compensation.

Qualifications

Education & Licensure

  • Registered Nurse (RN), currently licensed and active to practice in New York State.
  • Certified Case Manager (CCM) preferred.
  • DO NOT APPLY IF YOU DON'T HAVE A VALID AND CURRENT NY NURSING LICENSE!

Experience

  • Minimum of 5 years of RN experience with a strong background in Complex Medical Case Management and Palliative Care.
  • Experience managing Medicare, Medicare Advantage, or Medicaid populations.
  • Demonstrated familiarity with value-based care principles, HEDIS measures, transitional care, and goals-of-care conversations (including hospice/palliative care identification).

Skills & Attributes

  • Tech & AI Savvy: Highly comfortable navigating EMR platforms (Canvas), modern analytics tools, and AI-enabled clinical software.
  • Clinical Empathy & Communication: Exceptional listening and soft skills, cultural sensitivity, and an intimate understanding of New York patient populations.
  • Autonomy & Problem Solving: Self-motivated clinical thinker who excels in virtual environments and proactive care management.

Compensation & Benefits

  • Salary Range: $90,000 annually.
  • Pay Frequency: Twice monthly (Paid on the 15th and the last day of the month).

Generous Time Off & Holidays

  • 4 Weeks Paid Time Off (PTO)
  • 40 Hours Accrued Paid Sick Leave
  • 10 Paid Holidays (9 Standard Federal Holidays + 1 Floating Holiday of your choice)

Health & Financial Benefits

  • Marketplace Healthcare Reimbursement: Employer reimburses 80% of the premium for the region's lowest-cost Marketplace Silver Plan (employees may choose Bronze or Gold tiers and pay the difference). Effective the 1st of the month following 30 days of employment.
  • Dental & Vision: Coverage fully provided by the organization.
  • 401(k) Retirement Plan with a 1% company match.
  • Short-Term and Long-Term Disability Insurance (STD/LTD).
  • Employee Assistance Program (EAP) providing 8 complimentary mental health sessions per year.
  • $800 Annual Tuition Reimbursement stipend.

Training Note: The onboarding process features 3 weeks of comprehensive virtual training followed by a structured, supported ramp-up period into full panel management.

Apply today and a Recruiter will reach out ASAP with all of the details and to get you set up to interview FAST!

Pay: From $90,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid sick time
  • Paid time off

Application Question(s):

  • Are you ok working 8am-5pm EST - Eastern Time Zone?
  • A New York Nursing License is a MUST! Do you have an NY Nursing License? DO NOT APPLY IF YOU DON'T HAVE A CURRENT NY NURSING LICENSE!
  • Do you have Complex Case Management Experience as a Case Manager? It is required!

Work Location: Remote

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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