Salesforce Field Service QA Engineer- 100% Remote

September 18, 2026

Position: Salesforce Field Service QA Engineer

Duration:12 Months

Location: 100% Remote

About the Team: Dedicated Salesforce project team working with systems analysts, third-party developers/implementation partners, business stakeholders, and senior leaders. QA resources are aligned to specific Salesforce workstreams.

Tell us more about the role. What will this person be doing on a day-to-day basis? What are the main objectives for this role?

o Hands-on Salesforce QA role focused primarily on manual testing today, with plans to move toward automation.

o One QA will support the Salesforce Field Service workstream, including supply chain processes such as parts, distribution, and returns.

o Get involved early in the development lifecycle to understand what is being built and the underlying business need.

o Create test plans and test cases that can eventually be leveraged for automation.

o Perform investigative testing rather than simply executing predefined test cases.

o Validate that solutions meet both technical requirements and the actual business process.

o Work closely with systems analysts, developers, implementation partners, and business stakeholders.

Must have requirements:

o Deep Salesforce experience.

o Salesforce Field Service experience, particularly for the Field Service workstream.

o Strong manual QA/testing experience.

o Ability to create test plans and detailed test cases.

o SQL for backend/data validation.

o Strong understanding of business processes and ability to identify when a solution may not meet the actual business need.

o Investigative testing mindset – someone who will dig into the system and try to break it.

o Comfortable challenging developers/analysts when necessary.

o Experience working in an FDA-regulated environment/with traceability.

o Experience working alongside automation teams is beneficial; does not need to personally automate tests.

o Jira; Seffer is a nice-to-have.

Interview Process:

One 60-minute interview

Best Regards,

Chetna

Truth Lies in Heart

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