Seasonal Benefit Enrollment Counselor - Virtual

September 1, 2026

<ul><li>Work from home opportunity* </li></ul>As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Health & Benefits business group virtually with start dates beginning in September 2026. Your Impact As An Associate On Call Benefit Enrollment Counselor Job Responsibilities <ul><li>Virtually attend orientation and client training</li><li>Elevate the enrollment experience of our client’s workforce</li><li>Proficiency in the benefit enrollment cases which have been assigned</li><li>Ability to support the communication and enrollment of core and voluntary employee benefits in a call center environment</li><li>Be polite and courteous to all customers and staff. Maintain a professional demeanor at all times</li><li>Regular and timely attendance</li><li>Adhere to all work and break schedules</li><li>Work remote flexible schedules (day or evening), based upon workload and client requirements</li><li>Communicate information thoroughly and perform work completely and accurately </li><li>Enter information accurately into the enrollment system</li><li>Keep informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance.</li><li>Interact with others effectively by utilizing good communication skills, cooperating purposefully and providing information and guidance, as needed, to achieve the business goals of the company</li><li>Perform all other related and compatible duties as assigned.</li><li>Sets priorities and manages work flow to ensure efficient, timely and accurate processing of transactions and other responsibilities</li><li>Maintain a cordial and effective relationship with clients, co-workers, carriers, vendors and other business contacts. </li></ul>You Bring Knowledge and Expertise Required Experience <ul><li>Experience in Customer Service and/or sales experience in person and over the phone</li><li>Ability to work in a fast paced environment with minimal instruction and a high degree of accuracy</li><li>Proficiency in computer skills including the ability to navigate dual computer screens, work with a variety of enrollment systems, web tools, and ability to set up computer for remote work environment </li><li>Ability to work in a team environment</li><li>Ability to work a flexible 8 hour shift with call center hours of 8am-8pm</li><li>Ability to flexible for on call work with peak season of September to December</li><li>Ability to work from home, any location within the United States </li></ul>Preferred Experience <ul><li>1 + years of experience in Customer Service and/or sales experience in person and over the phone</li><li>Benefits experience </li><li>Bi-lingual Spanish </li></ul>Education <ul><li>High school diploma or equivalent. College degree preferred. Responsibility and/or an equivalent combination of education and experience. </li></ul>Aon offers a benefits package for temporary and seasonal employees who will work 20 or more hours per week including: medical, dental, and vision insurance at the employee’s expense, critical illness insurance, 10 company holidays per calendar year (paid, if eligible), paid sick leave as provided under state and local law, and a 401(k) savings plan with employer contributions. Eligibility for benefits are governed by the applicable plan documents and policies. #INSERT-LI-ID-HERE 2579680

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