Senior Manager, Medicare Sales

Job Description:

  • Coach, mentor, educate, motivate, and train a team of sales individuals
  • Lead Medicare sales activities in the Buffalo market
  • Resolve operational problems and provide creative solutions to increase sales while following CMS guidelines
  • Cultivate, maintain, and build relationships with Humana customers, internal and external business partners, and the community
  • Conduct telephonic, virtual, and face-to-face interactions with individuals and groups
  • Develop marketing budgets and identify branding opportunities
  • Meet team members and members face to face in the field
  • Attend periodic appointments and events, potentially including evenings and weekends
  • Travel to Humana offices for training or meetings as required

Requirements:

  • Must reside in the Buffalo, NY area or be willing to relocate
  • Active Health Insurance license
  • 2+ years of Medicare sales or other related sales experience
  • Must be able to travel up to 50% of the time
  • Experience leading a team of sales associates, training in successful sales techniques, educational presentation skills, utilizing technology tools, and building relationships with communities and medical providers
  • Proficiency in MS Office products, various CRM platforms, and various iPhone app capabilities
  • Strong leadership and sales production background
  • Strong organizational, interpersonal, communication, and presentation skills
  • Community Engagement/Grassroots experience in marketing Medicare plans in the community
  • Passion for contributing to an organization focused on continuously improving consumer experiences
  • Valid state driver's license and proof of personal vehicle liability insurance meeting at least 25/25/10 coverage limits, or higher based on state requirements
  • Active Life Insurance License preferred
  • Bachelor's Degree preferred
  • Strong background working in Medicare and the health solutions industry preferred
  • Project management background or certification a plus
  • Bilingual ability to speak, read, and write in an additional language without limitations or assistance preferred
  • Must complete the Interagency Language Rating (ILR) test if speaking with members in a language other than English
  • Must maintain required internet speed of at least 25 Mbps download and 10 Mbps upload when working from home
  • Must work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information
  • Must attend the first five weeks of employment and training

Benefits:

  • Medical, Dental, Vision, and a variety of other supplemental insurances
  • Paid Time Off (PTO) and Paid Holidays
  • 401(k) retirement savings plan with a company match
  • Tuition reimbursement and/or scholarships for qualifying dependent children
  • Short-term and long-term disability
  • Life insurance
  • Paid parental and caregiver leave
  • Relocation allowance is available
  • Self-provided internet service for home or hybrid employees
  • Flexible schedule opportunities, including some evenings and weekends as needed
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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