Senior Manager, Medicare Sales
Job Description:
- Coach, mentor, educate, motivate, and train a team of sales individuals
- Lead Medicare sales activities in the Buffalo market
- Resolve operational problems and provide creative solutions to increase sales while following CMS guidelines
- Cultivate, maintain, and build relationships with Humana customers, internal and external business partners, and the community
- Conduct telephonic, virtual, and face-to-face interactions with individuals and groups
- Develop marketing budgets and identify branding opportunities
- Meet team members and members face to face in the field
- Attend periodic appointments and events, potentially including evenings and weekends
- Travel to Humana offices for training or meetings as required
Requirements:
- Must reside in the Buffalo, NY area or be willing to relocate
- Active Health Insurance license
- 2+ years of Medicare sales or other related sales experience
- Must be able to travel up to 50% of the time
- Experience leading a team of sales associates, training in successful sales techniques, educational presentation skills, utilizing technology tools, and building relationships with communities and medical providers
- Proficiency in MS Office products, various CRM platforms, and various iPhone app capabilities
- Strong leadership and sales production background
- Strong organizational, interpersonal, communication, and presentation skills
- Community Engagement/Grassroots experience in marketing Medicare plans in the community
- Passion for contributing to an organization focused on continuously improving consumer experiences
- Valid state driver's license and proof of personal vehicle liability insurance meeting at least 25/25/10 coverage limits, or higher based on state requirements
- Active Life Insurance License preferred
- Bachelor's Degree preferred
- Strong background working in Medicare and the health solutions industry preferred
- Project management background or certification a plus
- Bilingual ability to speak, read, and write in an additional language without limitations or assistance preferred
- Must complete the Interagency Language Rating (ILR) test if speaking with members in a language other than English
- Must maintain required internet speed of at least 25 Mbps download and 10 Mbps upload when working from home
- Must work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information
- Must attend the first five weeks of employment and training
Benefits:
- Medical, Dental, Vision, and a variety of other supplemental insurances
- Paid Time Off (PTO) and Paid Holidays
- 401(k) retirement savings plan with a company match
- Tuition reimbursement and/or scholarships for qualifying dependent children
- Short-term and long-term disability
- Life insurance
- Paid parental and caregiver leave
- Relocation allowance is available
- Self-provided internet service for home or hybrid employees
- Flexible schedule opportunities, including some evenings and weekends as needed